Director, Revenue Operations Scaled Services, Enab...

Director, Revenue Operations Scaled Services, Enablement and Support

  • Location BENTONVILLE, AR
  • Career Area Marketing and Customer Insights
  • Job Function Sales & Marketing Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2091238

What you'll do at

Position Summary...

As a part of the Walmart Supply Chain organization, you will contribute to the success of our Transportation Network. Why? Because Sam Walton founded our company with the belief that the customer is #1. It is not just a belief, but our way of doing business. With our Transportation Team at the forefront of retail transformation you can work on a team that is ultimately focused on delighting our customers, saving them both time and money in unexpected ways. As the biggest player in the game, we trust our associates to innovate the future of Supply Chain!

This team will focus on all aspects of demand generation strategy with a core competency in transportation products and technology. This team informs growth strategy, powers customer acquisition and expansion, champions customer experience, influences product roadmaps, surfaces key data and insights, and creates process enhancement.

What you'll do...

Want to be part of an environment with the same impact, autonomy, and fun as a startup, and with the backing and organizational stability of the biggest retailer in the world? If you are entrepreneurial and motivated by building complex and highly cross functional transportation services, this role is for you! 

Walmart is scaling new and innovative transportation services that utilize Walmart’s global supply chain scale and expertise. This is a ground floor leadership role within the revenue organization to build and scale the Revenue Strategy and Operations org. 

You’ll make an impact by:  

  • Building a Revenue Strategy & Operations function from the ground up for an exciting new transportation initiative.  

  • Supporting the Revenue team and broader organization grow from 0 to 1 by building the foundations for scale. 

  • Bringing knowledge and point-of-view on most effective revenue management tech & tools. 

  • Representing the customer experience and priorities in product/tech roadmap planning. 

  • Owning Salesforce infrastructure requirements and roadmap for a new transportation business initiative. 

  • Providing expertise in Revenue Strategy & Operations functions and the FTL transportation industry. 

  • Building a mechanism for revenue forecasting, goal tracking, and input/output metrics to assess team performance and identify gaps and action plans. 

  • Operating as a Chief of Staff to the Senior Director, Revenue to build an operational cadence & reporting structure and making strategic decisions around scaling a new revenue organization. 

  • Identifying ways to drive performance across the business development and strategic account management teams by using data-driven decision making & cross functional collaboration. 

  • Building and administering sales incentive plans; evolving the structure and metrics with the business maturity and scale 

  • Scaling a new customer onboarding process and team. 

  • Supporting in the creation and execution of playbooks and implementation of all aspects of the go-to-market  

  • Being flexible and able to wear a lot of hats during early-stage growth motions 

Preferred Qualifications  

  • 6+ years experience in a Strategy & Operations role 

  • 4+ years experience working with or in Client Success and/or Operations roles 

  • Ability to handle ambiguity and are enthusiastic to “roll up your sleeves” 

  • Proven track record of leading cross-functional initiatives, ideally in go-to-market environments 

  • Can take a proactive, consultative approach, building trust consistently and quickly  

  • Skilled at prioritization and organization and work well under pressure  

  • Critical data-driven decision-making skills and strong in excel and analytical tools  

  • Hold a high standard of ethics and integrity   

  • Previous experience working with Sales & Business Development Leaders   

  • Experience building from 0 to 1   

  • A background in freight brokerage and/or FTL transportation growth strategy or sales & account management 

  • Strong influencing and interpersonal skills 

  • Consistently hit objectives and goals 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 5 years' experience in campaign management, business development, market development, or related area.

Option 2: 7 years' experience in campaign management, business development, market development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

6 years' experience in account management., 6 years' experience in customer-facing role., 6 years' experience in digital media., Leading cross-functional teams, Master's degree in business, marketing, communication, digital media/advertising or related area and 4 year's experience in campaign management, business development, market development, or related area., With CRM.

Primary Location...

311 North Walton Boulevard, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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