Position Summary...

What you'll do...

About The Job…

Walmart’s People Product and Design organization is focused on transforming the associate experience for our 2.1M associates across diverse segments, geographies, and demographics through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building world-class people experiences that attract, enable, and grow the workforce of the future.

My Assistant is Walmart’s generative AI powered assistant for associates, providing a unified, personalized, and trusted way to access Walmart knowledge, data, and actions. The My Assistant team builds experiences that serve Walmart’s 2.1M associates across Walmart US, Sam’s Club, Walmart International and Campus. Ultimately, our aim is to create a virtual assistant for the world’s largest workforce to help 255M people a week save money and live better. 

What You’ll Do…

We are looking for a Principal Product Manager - My Assistant Experiences to help drive the next evolution of our AI-powered virtual assistant, My Assistant, within the People Product organization at Walmart. Your mission is to simplify the associate experience with generative AI and offer best-in-class experiences to Walmart associates around the globe in offices, stores, clubs, and beyond. Your focus will be on the end-to-end experience for our users who need to leverage My Assistant to accomplish their work.

You will lead the vision and strategy for My Assistant Experiences, including agents, entry points, and digital experience leveraged by associates in 11 countries. Examples of the opportunities you might tackle include building new agents to meet customer demands, launching marketing campaigns to incentivize growth and adoption, and extending our capabilities to include consumer-grade GenAI features. The scope and impact of this role is significant. If you’re looking for a dynamic and impactful opportunity that will have an outsized impact on the future of the associate experience at Walmart, we’d love to talk with you.

We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions. 

  

What You Will Do:

• Deeply understand associate needs and industry innovation to drive the product vision and strategy for My Assistant, maximizing business and user impact.
• Develop and drive the product roadmap for the My Assistant Experience, aligning with company goals and user needs.
• Collaborate with engineering teams to build AI-powered features and improvements, leveraging your technical background to drive the power of GenAI across Walmart.
• Partner closely with senior management and stakeholders to define and align on vision, strategy, and roadmaps, ensuring effective communication and alignment of expectations.
• Foster a metrics-driven environment that encourages quality experimentation and sets high standards for measuring product success.
• Stay informed about industry advancements, conduct comprehensive buy vs. build analysis, and influence their direction to align with state-of-the-art solutions, encouraging ROI-based decisions.
• Create continuous feedback loops with Walmart associates and development teams to ensure we solve the right problems and drive maximum impact.
• Exhibit robust problem-solving and decision-making skills, tackling technical and strategic challenges in innovative ways and leveraging data and intuition to make strategic choices in the face of ambiguity and complexity.
• Ensure thoughtful product evolution that addresses the product lifecycle and adoption experience.
• Help evolve our engagement model, communication strategy, prioritization, and planning/road-mapping practices to enhance the overall associate experience with My Assistant.

What We're Looking For:

• 9+ years' experience as a product manager 
• Masters/Bachelor's degree in a STEM field 
• Track record of creating strategic roadmap, deployment of robust and scalable AI/ML/Data Science solutions and products 
• Self-starter with a strong attention to detail and an ability to deal with ambiguity 
• Strong background with AI/ML technologies and conversational experiences. 
• GenAI product development experience is preferred. 
• Data-driven decision-making skills 
• Customer obsession and the ability to develop solutions that delight them 
• Comfortable working with software engineers to develop scalable solutions 
• Experience working with UX designers to create intuitive experiences 
• Experience in process design  
• Comfortable with engaging with various stakeholders of varying levels across multiple domains 
• Organized, disciplined, and able to manage multiple projects simultaneously 
• Comfortable dealing with ambiguity 
• Stimulated by challenges and ready to engage at Fortune 1 scale 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

508 Sw 8Th St, Bentonville, AR 72712, United States of America