Position Summary...

What you'll do...

We are looking for a talented and experienced Group Director, Walmart+ Benefits and Retention to define and shape a clear long-term vision and roadmap for the Walmart+ membership and keep members engaged and active in the program. The ideal candidate has proven experience in leading large teams and driving change in matrixed organizations, combining a member-first mindset with a bias for action to drive results for our members and for the business.

About Walmart+ 

Walmart+, Walmart’s membership program, helps members save more time and money with benefits such as Free delivery from store, Free shipping no minimum, Member prices on fuel, Video streaming with Paramount+ and so much more.

The Walmart+ Value Proposition team is responsible for driving membership growth by expanding the Walmart+ offering through the development and optimization of member benefits and exclusive offers.  

What you’ll do

• Provide strategic leadership and direction: Serve as a thought leader and key contributor to overall Walmart+ membership roadmap. Own the development and evolution of the value proposition roadmap including Walmart-led and third-party partner benefit strategy, and measure outcomes to ensure desired business results. Offer unique insights based on a deep understanding of the Walmart broader business, the competitive market, membership trends and translates those insights to lead and influence change at strategic, tactical, team, and individual levels across the organization.
• Develop new growth strategies and lead priority initiatives: Identify new paths for membership growth and leads large-scale/organization-wide problem-solving efforts using a broad and deep understanding of the business environment and enterprise priorities.
• Manage financial performance: Oversee financials to ensure profitable outcome over long term as it relates to member income and benefit cost equation.
• Build and develop a high-performing team: Create a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
• Live our values: Act in service to customer/member, have respect for individual, strive for excellence and act with integrity.

A successful candidate will demonstrate the following: 

• You have a proven track record of developing customer/member value propositions and leading teams to concept, develop, launch and optimize digital and physical customer experiences.
• You’re a leader who can build trust quickly and can lead by influence, driving progress through partnership as well as ownership.
• You use data and insights to make informed and impactful decisions, and you have the acumen to translate complex data into actions and improvements.
• You’re a visionary who is inherently curious and constantly looks for ways to create more value for our members.
• You have an incredible focus on operational excellence, getting the fundamentals right and identifying opportunities for efficiency and improvement.
• You are comfortable with ambiguity, thrive on solving complex problems and can manage competing demands.
• You can manage up, down and across the organization.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

Minimum Qualifications

• Bachelors degree in business administration, marketing, economics or related field OR 8+ years of experience in strategy, business development, consulting, or related field.
• 8+ years’ experience building and leading cross-functional teams.
• 8+ years of supervisory experience.

Preferred Qualifications

• Masters degree in Business Administration, Engineering Operations, or related area and 10+ years’ experience as a Business GM, Product Manager, working on consumer-facing, large-scale, complex B2B/C products
• 12+ years of experience building and leading cross-functional teams.
• Experience driving growth for loyalty/membership/subscription programs
• History of delivering digital-first experiences through strong collaboration with product, technology and marketing partners

Benefits & Perks:

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ 

‎ 

‎ 

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ 

For information about PTO, see https://one.walmart.com/notices.

‎ 

‎ 

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

‎ 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

‎ 

For information about benefits and eligibility, see One.Walmart.

‎ 

The annual salary range for this position is $160,000.00-$320,000.00

‎ 

Additional compensation includes annual or quarterly performance bonuses.

‎ 

Additional compensation for certain positions may also include:

‎ 

‎ 

- Stock

‎ 

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in business administration or related area and 7 years' experience in marketing research, data analytics, consulting, or related area. Option 2: 9 years' experience in marketing research, data analytics, consulting, or related area. Option 3: Master's degree in business administration or related area and 5 years' experience in marketing research, data analytics, consulting, or related area.
7 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in business or related field, Supervisory experience leading strategy teams

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America