(USA) Distinguished, Technical Program Manager

Position Summary...

What you'll do...

Program Planning & Development:Requires knowledge of:Program management techniques, tools, and frameworks; Benefits analysis; Program planning tools and techniques; Communication tools and processes.To define goals, stage gates, critical delivery paths, and key deliverables for large-scale programs that incorporate multiple programs with dependencies across multiple areas of work, timelines, and resource constraints. Secures commitments for program scopes, delivery dates, and resources and manages cross-functional dependencies across multiple areas of work. Resolves ambiguous situations with conflicting business and product strategies and independently drives clarity to program teams/leadership on strategy and end-to-end technology solutions. Identifies synergies, overlaps, and waste for program tracks across multiple areas of work and mentors team members. Drives initiatives to improve ways of working. Technical Expertise:Requires knowledge of:Techniques to translate requirements for software (for example, design, architecture, testing), hardware (for example, system design, hardware selection) assets or platform capabilities (cloud infrastructure, pipeline orchestration, database, network); System/platform design concepts/ components and architecture; Emerging tools and technologiesProduct/Feature Technical Design; Services, APIs, and technologies within assigned teams/areas; Software, platforms, and/or Information security standards and guidelines; Infrastructure components (for example, network, storage, compute), cloud, data, and development platforms; Hardware/software lifecycles (EOL, upgrades, migrations); Site Reliability Engineering concepts (observability, monitoring, pre-production checklists, incident management); Cloud computing technologies; Service management concepts (ITIL framework).To lead and broker agreement on end-to-end, high-level system /solution design of medium/high-complexity systems through an understanding of end-to-end systems. Proactively identifies system limitations, scaling factors, and boundary conditions and rationalizes overall architectural decisions. Establishes processes and guidelines to drive effective defect management (including defect visibility, defect prioritization, defect resolution, and defect prevention) across a domain. Contributes and assists in reviewing design decisions to ensure engineering, design, and product teams are focused on solutions for customers and business stakeholders. Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans, including applications (for example: Systems and services across item and customer lifecycles), infrastructure (for example: OS, Network, Stores, Compute, Cloud) and security-related impacts and dependencies to ensure quality outcomes for new initiatives and the modernization (for example: EOL, Legacy system retirement, Upgrades ) of existing technology stacks. Proactively identifies and prevents duplicative efforts, decouples dependencies, and resolves misalignment by leveraging existing solutions, capabilities, and technologies across initiatives. For medium/high-complexity initiatives, translates end outcomes into system/platform/security-level elements across multiple engineering components/teams to ensure business goals are achieved. Mentors team members to understand the component-level view and overarching impacts on end goals. Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams. Establishes methods for effective launches, drives technical decisions within initiatives, and mentors team members to assess engineering practices. Create simple, modular, extensible, and functional design in adherence to requirements for multiple products/solutions within a domain. Understands customer requirements and architectural requirements relevant for all products within a domain in line with customer expectations. Leveraging Domain Knowledge:Requires knowledge of:Essential aspects of a specific business/domain area; Industry trends, market segments and competitor activities; Domain-related terms and success metrics relevant to program context.To demonstrate an awareness of various principles, processes, relevant technology, ways of working, and terminologies across a domain​. Extends program plans to incorporate elements of communications, marketing, and field service management. Leads discussions and conducts impact analysis/due diligence to guide decisions on build versus buy. Identifies areas for the implementation of new processes, automation techniques, and updated ways of working while understanding the impacts on interdependent domains​. Proactively researches new processes and automation techniques used across domains and industries to influence product roadmaps. Deliver Program & Results:Requires knowledge of:Risk management methodologies; Project management tools, techniques, and methodologies; Project tracking tools, dashboards, and reports; Financial management tools and processes; Budgeting and internal and external programs; Change management; Critical paths; Negotiation methodologies.To drive monitoring for multiple programs and decomposes performance metrics for programs into measures for different projects. Independently identifies key risks, determines severity, creates mitigation plan, determines likelihoods, and manages issues to unblock a program with little guidance. Assesses and manages the likelihood and impacts on multiple areas of work.Escalates issues to relevant stakeholders to unblock teams. Ensures the effective use of program budgets by ensuring teams work together on the highest value efforts (for example, clear priorities, resource alignment), and are unblocked in completing those efforts. (for example, tracking and managing dependencies). Ensures systems underutilized are released (for example, staging and testing environments scaled down after production release). Identifies existing work that no longer brings enough added value. Owns and drives complex, large-scale program, executes lifecycles, and mentors team members on best practices. Dynamically reassesses and refines roadmaps, navigating through changes to arrive at paths to green for programs at risk. Proactively implements processes and tactics to accelerate timelines. Defines, implements, and improves standard, scalable, measurable, and repeatable workflows and processes for cross-functional teams. Defines goals and objectives for a vague program and breaks the program down into sub-projects and sub-processes that can be executed in parallel by various teams. Simplifies concurrent deliverables and seamlessly manages queuing for engineering teams spanning development cycles and testing progress for multiple teams across a program. Defines and establishes prioritization frameworks for the dynamic resequencing of a portfolio of initiatives. Influential Communication for Alignment:Requires knowledge of:Application and allocation of business communication styles/techniques; Communication channels/mediums; Program management documents; Qualitative and quantitative data management (for example, feedback, facts, analysis).To guide and influence program participants/stakeholders to focus on decision points, options for end outcomes, and solutions that unblock/de-risk and keep programs on track. Mentors team members on communication styles and modifies communication styles according to stakeholder requirements. Leverages fact-based data and analytics insights to build a cohesive narrative and present options, solutions, and decisions in a clear, concise, and meaningful way. Provides timely feedback and seeks, internalizes, and utilizes feedback received in a systemic manner (for example, modifies standard operating procedures at the team level). Leads complex discussions and presents non-partisan points of view and whitepapers to drive alignment and influence outcomes.Creates various artifacts that provide a streamlined overview of broad scopes of work and navigates through complex changes according to audience. Analytical Problem Solving:Requires knowledge of:Data analysis and research; Problem-solving techniques and frameworks; Data-driven and fact-based decision-making techniques/methodologies; Impact analysis and course correction techniques/methodologies; Precedence and use cases for business problems; Barriers to effective problem solving (for example, confirmation bias, mental set, functional fixedness, groupthink, paradigm blindness)To define program success metrics through the extraction of insights. Identifies difficult problems and systemic gaps that may seem invisible/avoidable on assigned programs. Extracts insights and promotes the value of insight extraction from multiple data sources. Leads problem-solving efforts for complex and ambiguous problems, questions assumptions to clarify articulation of the problem, and coaches team members. Mentors team members on fact-finding techniques, diagnostic tools, and judgment to identify and break down business problems. Program Stakeholder Management:Requires knowledge of:Stakeholder identification and engagement; Processes and ways of working across various groups; Relationship management techniques; Techniques to manage conflicting stakeholder priorities and ambiguity; Stakeholder management strategy.To proactively engage with the stakeholders, as required, to inform about program priorities, streamlines multiple processes towards a single roadmap, and coaches team members on typical stakeholder engagement. Actively secures program stakeholder buy-in for program roadmaps. Seeks ideas and drives consensus toward program deliverables according to defined scopes and timelines. Connects program stakeholders to discuss and align different approaches and resolves conflicts to arrive at common solutions. Supports and fosters understanding among stakeholders on significant program changes. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Leadership Expectations Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Live our Values: Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change: Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Embrace Change: Digital Transformation & Change - Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model. Deliver for the Customer: Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives. Deliver for the Customer: Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies. Focus on our Associates: Diversity, Equity & Inclusion - Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs. Focus on our Associates: Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Focus on our Associates: Talent Management - Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $156,000.00-$312,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 9 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years’ experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

10500 Ne 8Th St, Bellevue, WA 98004, United States of America