Senior Manager, Treasury - Sam’s Club Financial Services (Credit Card Marketing) 

Who we are 

The Sam’s Club Financial Services team sits within the Growth organization at Sam’s Club. Our team has responsibility for the Sam’s Club credit card program, and to launch additional strategic financial services products where we can deepen relationships and engagement with our members. 

We are excited to add a team member to complement our existing team - focused on delivering exceptional member experiences, integrating with our cross-functional partners, and accelerating growth.  

Who you are 

• You are able to wear many hats to bring our financial services programs to life, demonstrating your knowledge of financial services products, marketing (both acquisition and lifecycle engagement), data and analytics  

• Your professional experience is marked by your ability to lead cross-functional teams (internal and external, in situations with direct and indirect influence) to drive results that improve member experience and business objectives 

• You are able to connect the dots between our efforts and broader company and partner goals, and help others do the same 

• You are in your element in an environment where no two days are the same. You can collaborate with and communicate to diverse teams ranging from marketing professionals, senior leaders, data professionals, membership and legal experts - working with all to deliver results  

• You understand the importance of exceptional member experience and work to design programs that deliver this for our members. When issues arise, you work to resolve them immediately without losing sight of the root cause 

• You are curious about the business – learning about both Sam’s Club and the retail industry more broadly, while also keeping an eye on financial services innovations. You are inclined to challenge the status quo if better paths are available to reach objectives 

Who your leader is 

• This position reports to Kara Kazazean, Vice President of Financial Services at Sam’s Club 

https://www.linkedin.com/in/kara-kazazean/ 

How you’ll make an impact 

• Lead and manage marketing strategy development in conjunction with internal and external partners to ensure business goals are met, while managing a budget and supporting Financial Services and partner objectives including growth and return on investment.  

• Collaborate with internal and external Marketing teams to develop and execute a marketing calendar that encompasses all channels, physical and digital, to expand and deepen engagement of Sam’s Club Members with Sam’s Club’s Financial Services products.  

• Utilize your skills to leverage insights and analytics to drive business decisions to develop programs and to measure their impact on Financial Services, Sam’s Club as a whole and for the partner.  

• Maintain a “test and learn” mindset to understand what worked, how to refine future campaigns and drive innovation in how Financial Services goes to market. 

Minimum Qualifications: 

• Bachelor’s degree in Business Administration, Marketing, Engineering, Finance or related field and 4 years’ experience in Financial Services or related field; OR 8 years’ experience in Financial Services  

• 4 years’ experience leading and completing cross-functional projects and experience with Marketing, Operations, Compliance, and Data 

Additional Preferred Qualifications: 

• Master’s Degree in Business Administration or related field  

• 4+ years’ experience leading financial services within large retail organization or financial institutions 

• 4+ years delivering results in large, complex, matrixed organizations 

• 4+ years strategic planning experience; leveraging data-driven, analytical approach to problem-solving and decision-making  

• 2+ years’ experience in Retail operations