Group Director, Technology Operations - LocalFinds

Position Summary...

What you'll do...

The Walmart LocalFinds team is a new venture that builds on Walmart’s leading omni-channel platform as we continue our mission to revolutionize the local shopping experience. As the Group Director , you will develop business and product strategies to partner with local retailers in cities across the world, starting with the US, to make their businesses and products discoverable to customers and available for same-day in-store pickup, local delivery and then help scale them nationally and more.

In this role, you will build and scale innovative ways for customers to discover and engage with local sellers seamlessly, boosting product assortment and speed on site, helping local businesses grow, and powering our hyperlocal and the Walmart flywheel.  You will play a general management function and have ultimate responsibility for LocalFinds’ business success as you create a best-in-class experience for Walmart Customers and Subscribers, Local Sellers, and Delivery Drivers.

Ownership areas include: 

• Manage and Grow business - Managing and optimizing the P&L, with ultimate responsibility for top and bottom-line financial performance. Overseeing all aspects of budgetary management, including unit economic optimization, headcount and SG&A spend, and contracts with vendors for professional services   
• Creating business and product strategies – Building a 0 to 1 business and product by crafting the vision for local 3rd party shopping within Walmart. Galvanizing support and enthusiasm from leadership and stakeholders across the broader company to bring this vision to life as you position LocalFinds to compete with local marketplace incumbents as you scale to markets across the US and then to other markets.
• Growth Mindset - Crafting new business cases and presenting recommendations for category and geographic expansion for executive-level buy-in. Incubating new business lines to expand category penetration for in-demand assortment and enable sellers to grow within the Walmart ecosystem - national including Omni penetration.
• Build and Develop High Performing Teams - Growing, leading and inspiring a large, multi-functional organization, spanning across seller acquisition and onboarding, seller growth, go-to-market and US-wide market launches, customer marketing, customer experience (pre and post transaction), and strategy and planning teams
• Marketing and Branding - Developing marketing, branding and positioning for raising awareness and consideration for both B2C and B2B marketing through large-scale brand campaigns and performance media
• Building Experiences that Customers Love - Co-creating the product roadmap with Tech teams to develop beloved customer and seller experiences, managing prioritization and resourcing tradeoffs along the way
• Relationship Builder. a connector - Forging strategic relationships with sellers of all sizes – ranging from C-suite executives at top enterprises to mom-and-pop shop owners – by overseeing Business Development and Account Management functions at US-wide scale
• Operator and Continuous Improvement mindset - Leading marketplace management strategy to increase perfect order rates, boost on-time delivery percentages, reduce support contacts and order defects, and improve NPS and satisfaction from all stakeholders in the three-sided marketplace  

Minimum Qualifications

• Bachelor’s degree in business administration, engineering, operations or related field and7 years’ experience in operations, project management,  related area.
• 10 years’ supervisory experience.
• 10+ years’ experience using intermediate functionality of Microsoft Office.
• 10+ years’ experience building and leading cross-functional teams.

Preferred Qualifications

• 10+ years’ experience using intermediate functionality of Microsoft Office.
• 10+ years’ experience building and leading cross-functional teams.
• Master’s degree in Business Administration, Engineering Operations, or related area and 10+ years’ experience as a Business GM, Product Manager, working on consumer-facing, large-scale, complex B2B/C products
• Project management certification.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $192,000.00-$384,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 8 years’ experience inproject management, program management, program operations, or related area.Option 2: 10 years’ experience in project management, program management, program operations, or related area.5 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 7 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America