Position Summary...

What you'll do...

Payroll Administration:

Requires knowledge of:

Payroll management; Payroll systems.

To implement organizational practices and regulatory requirements regarding associate payroll records. Assists in the preparation of regulatory and compliance forms. Develops processes to improve the efficiency of payroll-related troubleshooting. Applies appropriate payroll systems to process payroll-related tasks. Calculates payroll utilizing payroll administration systems. Maintains payroll records and documents. Resolves payroll-related problems to ensure regulatory compliance.

Data Management:
Requires knowledge of:

Regulatory and ethical requirements and policies around data privacy, security, storage, retention, and documentation. Understanding of user data consumption, data needs, and business implications; Master data, data hierarchies, and connections to transactional data;

To support data management solutions and revises data rules under the guidance of others. Documents changes and revisions to data sources and data hierarchies under the guidance of others. Queries, reports, and analyzes data. Supports new data sources and metadata integration (for example, extracting reports from payroll systems INFOR and SAP).

Operational Excellence:
Requires knowledge of:

Organizational processes; Operating requirements; Root cause analysis techniques; Department workflows; Standard operating procedures and service standards.

To assess situations based on an awareness of the cases and operating issues of related to them. Explains operational functions and key functional roles of an assigned department or unit. Identifies root causes for cases using standard operating procedure information. Works to resolve cases within service-level agreements, ensuring accountability for all metrics/measures related to volume, quality, accuracy, turn around, and customer satisfaction. Collaborates with cross-functional teams to integrate operating functions, ensuring seamless operations (for example, resolving integration errors/warnings or reassigning to appropriate teams for resolution). Follows regulatory processes and procedures for the for handling of cases. Seeks and analyzes situations or conditions with potential regulatory implications.

Continuous Improvement:
Requires knowledge of:

Process/automation improvement methodologies (for example, Kaizen, Six Sigma); Business processes; Technology and tools.

To define the critical workflows for executing key processes. Identifies process problems that limit performance. Focuses on the most significant problems to maximize efficiency gains. Measures standardized operations. Finds inefficiencies caused by systems, tools, and processes and works with partners to standardize operations and activities. Helps generate innovative ideas to meet requirements and increase productivity. Implements methods for improving and establishing controls for critical processes (for example, improving the termination process to consistently protect the company’s interests regarding claims management). Maintains and continuously improves operations standards. Gauges measurements against requirements. Surfaces systemic problems to be addressed at the organizational level. Utilizes service now, Workday, and other system features. Proposes systems enhancements to meet requirements better.

Service Excellence:
Requires knowledge of:

Relevant knowledge articles; Service process and procedures; Stakeholder Management.

To coordinate and manages service issues. Demonstrates quality service delivery for all stakeholder requests and expectations while focusing on enhancing service experience. Understands key metrics and scorecards (for example, schedules, quality) related to the efficient delivery and closure of cases. Demonstrates an understanding of the underlying concepts and values of a service organization. Participates and facilitates discussions on Key Responsibility Areas (KRAs) and productivity measures/service levels for the team. Generates potential innovative/ improvement ideas within an assigned area of responsibility to transform stakeholder experience and improve productivity measures.

Functional Problem Solving:
Requires knowledge of:

Problem-solving methodologies, tools, and applications; Business requirements and insights and the development of solutions; Precedence and use cases for business problems. Leverages reproductive thinking and idea generation; Barriers to effective problem solving (for example, confirmation bias, mental set, functional fixedness, groupthink, paradigm blindness).

To use fact-finding techniques and diagnostic tools to identify and break down business problems with minimal guidance. Suggests alternative approaches or solutions based on internal and external benchmarking. Communicates horizontally and vertically within an assigned function for further investigation and options for consideration. Anticipates roadblocks and generates creative workarounds to ensure forward momentum. Shows resilience in face of setbacks.

Talent Management:
Requires knowledge of:

Tools, techniques, and internal processes for team management. Team goal setting. Feedback mechanisms. Counseling and mentoring. Delegation of responsibility.

To support teamwork and collaboration. Recognizes and administers rewards. Communicates performance requirements and provides guidance, coaching, and monitors performance, and helps associates understand and adapt to change. Actively seeks feedback and helps team members understand their strengths.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models' compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Live our Values:Culture Champion - Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Live our Values:Servant Leadership - Is consistently humble, self-aware, honest, and transparent.
Embrace Change:Curiosity & Courage - Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Embrace Change:Digital Transformation & Change - Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer:Customer Focus - Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.
Deliver for the Customer:Strategic Thinking - Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates:Diversity, Equity & Inclusion - Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Focus on our Associates:Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.
Focus on our Associates:Talent Management - Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $50,000.00-$95,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business, human resources, information technology, or related area.

Option 2: 2 years' experience in business, human resources, information technology, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

2 years’ experience using intermediate functionality of Microsoft Office., Bachelor's degree in Business, Human Resources, Information Technology, or related area and 2 years' experience in business, human resources, information technology, or related area.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America