Senior Manager, Strategic Account Management

Senior Manager, Strategic Account Management

  • Location BENTONVILLE, AR
  • Career Area Marketing and Customer Insights
  • Job Function Business Development
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2090260

What you'll do at

Position Summary...

What you'll do...

Drives the execution of multiple business plans and projects by:  

  • Identifying customer and operational needs 

  • Developing and communicating business plans and priorities  

  • Removing barriers and obstacles that impact performance providing resources  

  • Identifying performance standards measuring progress and adjusting performance accordingly  

  • Developing contingency plans and demonstrating adaptability  

  • Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives 

 

Provides supervision and development opportunities for associates by: 

  • Training/mentoring direct reports through direct feedback and growth opportunities  

  • Building a collaborative work environment  

  • Establishing performance expectations and conducting regular performance evaluations 

  • Providing recognition and rewards coaching for success and improvement and ensuring diversity awareness 

  • Promotes and supports company policies, procedures, mission values and standards of ethics and integrity by training and providing direction to others in their use and application 

  • Ensuring compliance with the team and utilizing and supporting the Open Door Policy 

 

Applied Business Acumen Requires knowledge of: 

  • The Jewelry and Watch Industry, including knowledge of market fluctuations and changes in regulatory policies or politics  

  • Emerging technology   

  • Common business vernacular  

  • Business practices across the industry  

  • Relevant business metrics that assist in decision making 

  • Translates business requirements into strategies initiatives and projects in alignment with business strategies and objectives  

  • Drives the execution of deliverables  

  • Builds and articulates business cases and return on investment and delivers work that has demonstrable value  

  • Derives detailed insights from relevant data models and reports and utilizes models and reports to advise stakeholders and customers/ sellers on complex business issues 

  • Challenges business assumptions on topics related to an assigned domain expertise 

  • Develops new organization wide processes and ways of working  

  • Teaches and guides team members on best practices  

  • Proactively engages in the external community to build Walmart's brand and learn more about industry practices 

 

Relationship Management Requires knowledge of: 

  • Leads cross functional strategic initiatives and encourages team members to cultivate relationships across businesses and markets  

  • Establishes best practices for team members to collaborate with stakeholders from different cultures with different perspectives  

  • Facilitates cross functional team thinking and brainstorming activities to collectively create and share ideas  

  • Establishes shared goals and information sharing platforms to foster collaboration  

  • Resolves issues related to collaborative efforts in varying business conditions  

  • Seeks out individuals with different perspectives to help foster creativity and professional growth  

Sales Proposals and Presentations Requires knowledge of:

  • To lead discussions with sellers and has effective sales proposals and presentations  

  • Develops sales proposal and presentation processes for complex sales pitches  

  • Evaluates best practices of sales proposals and presentations within the industry  

  • Trains team members on developing multiple and varied formal written proposals 

  • Collaborates with other sales professionals to enhance organizational proposal and presentation strategies  

  • Reviews, approves and provides guidance on sales presentations created by teams for simple to moderately complex sales pitches  

  • Seller Onboarding 

Requires knowledge of Existing systems used by sellers  

  • Identifies seller pain points and challenges with respect to onboarding by reviewing seller feedback and performing root cause analysis on complex or highly complex issues in processes  

  • Manages highly complex escalations from sellers and maintains relationships through the resolution of issues  

  • Coaches team members on best practices with respect to onboarding to drive great seller experiences 

Strategic Account Planning and Forecasting Requires knowledge of:

  • Account planning tools and techniques  

  • Organizational data sources  

  • Customer retention metrics  

  • Revenue forecast techniques  

  • Sales forecasting tools and processes Information sources Estimation techniques and tools Industry trends 

Negotiation Excellence Requires knowledge of:

  • Negotiation techniques  

  • Stakeholder management techniques 

  • Communication best practices to assess and lead fact based decisions in high risk situations and educate team members on negotiation strategies  

  • Formulates and executes complex negotiation plans and addresses unanticipated issues 

  • Identifies similarities and differences in positions and assesses the impacts on discussions 

  • Disseminates verbal and written communications to counter other parties positions and sets the foundational structures for desired outcomes  

  • Protects company positions while demonstrating a willingness to achieve a winwin scenario 

  • Detects and addresses negotiating stalemates 

  • Details the risks of negotiation breakdowns from each partys perspective  

  • Adheres to and coaches team members on company and regulatory retailer supplier relationship processes values and policies  

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Hoboken, New Jersey US-10279:The annual salary range for this position is $108,000.00-$216,000.00

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San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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