Manager, Digital Experience

Manager, Digital Experience

  • Location SAN BRUNO, CA
  • Career Area Business Operations
  • Job Function -
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD98857

What you'll do at

Serves as business lead working with cross functional teams (product/engineering, field operations, process, marketing/GCIA and more) to define and deliver results timely Ensure business and customer experience strategies are translated into product strategies/roadmaps/specifications and program design that deliver customer benefits, meet financial goals, and ensure that systems and processes are setup to scale for growth Strong customer focus on delivering high impact projects with good quality and within the expected timeframe Demonstrates up-to-date expertise in digital trends and competitor innovations and applies this to the development, execution, and improvement of omnichannel customer experience Prioritizes complex workload effectively including business case development, program design, test framework/implementation, day to day management, performance review and improvement Regularly communicates clear timelines, status update and technical requirements to internal customers at all levels, including leadership Plans business activities with inputs from operations, process, technology and other key functions Minimum Qualifications Bachelor’s degree in engineering, business administration, or related field 2-3 years of professional experience focusing on the customer and their needs, working under pressure and in highly-visible roles Clear and unwavering customer obsession Experience working in high-pressure, high-visibility role managing cross functional stakeholders Retail and / or eCommerce experience Comfortable with some ambiguity Decisive Innovative Detail oriented and analytical Superior communication skills Preferred Qualifications Advanced degree in Engineering or Business administration Outcome oriented - not reactionary; able to articulate the desired outcome and work collaboratively to create a path to achieve it Strong execution sense - can envision a world different than the status quo with the ability to articulate a clear path to get there Self-motivated, with excellent written and verbal communication skills Not hesitant to get hands dirty and do whatever is necessary to ensure success Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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