Senior Coordinator, Business Support - Health and ...

Senior Coordinator, Business Support - Health and Wellness

  • Location BENTONVILLE, AR
  • Career Area Administrative and Support Services
  • Job Function Administrative and Support Services
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD93262

What you'll do at

Supports projects by managing internal and external team members; maintaining and influencing project schedules and budgets; monitoring project risks and budget; ensuring compliance with internal and external regulations; communicating project strategy as required; and driving milestone objectives. Creates standard and ad hoc reports of issues and volume; running reports using system tools; analyzing issues and issue volume; identifying trends and potential solutions for issues across business units; analyzing root causes and resolution process; and providing feedback on trends or improvements to key stakeholders. Maintains documentation of all issues by following archival or destruction policy for each document; developing weekly, monthly, and annual archive files; and staying up-to-date with all legal, corporate, and contact center record retention guidelines and policies. Manages response to external agencies to mitigate risk to the company by identifying and gathering all information relevant to the situation at issue; creating documentation of issues and solutions; submitting documentation to external agencies; and building relationships with external agency contacts. Supports different departments by identifying, collecting, validating, and formatting data; identifying and escalating risks and concerns; summarizing data for reports and presentations; creating and maintaining reports, reporting tools, and templates; and maintaining information security and confidentiality. Coordinates vendors, service providers, and contractors for different departments by tracking status; maintaining files of contract information; preparing forms to activate and cancel badge access; and tracking and cataloging expenses to support business analysis and reporting. Additional Job Description Perform specialized/advanced health information activities necessary to organize and maintain patient records. This role performs data integrity analysis and identity resolution tasks. Requires a high level of customer service, strong analytical, and problem-solving skills in a HIPAA-compliant environment. Expert computer skills are also necessary to navigate and query multiple electronic record systems and associated software. Identify, research, and resolve duplicate patient profiles by performing data comparison using online systems in a timely manner Acknowledge and provide timely resolution to field support tickets Collaborate with multiple teams (Data Quality, HIPAA, Compliance, Innovations and Legal) to identify and correct errors when they occur Communicate with leadership and team manager to ensure service-level deadlines are met Participate in periodic quality review with team members to support program quality efforts toward optimizing patient safety and minimizing legal exposure Assist in ongoing training and development of other team members through collaborative review of data integrity examples Review production reports to ensure accuracy of team production numbers Perform work for supporting organizational standard of having only one profile per patient Hours: Weekday position with rotating weekend coverage Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Business Operations, Coordinating Schedules, Event Planning, Microsoft Office, Project Management Associates: Business, Associates: Logistics

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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