(USA) Specialist, Community Health Care - Walmart ...

(USA) Specialist, Community Health Care - Walmart Health

  • Location CHICAGO, IL
  • Career Area Walmart Health
  • Job Function Clinic
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD845311

What you'll do at

Position Summary...

What you'll do...

Community Health Specialist

Walmart, the Fortune #1 Company and the Nation’s largest private employer, is helping people save money and live better - and healthier lives. Walmart strives to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people.  We need passionate healthcare professionals to help us achieve our mission. 

Roles and Responsibilities

  • Provides health resources and programs to customers by meeting customers and conducting needs assessments; assisting customers with the development of health management plans and goals; connecting customers with community resources (for example, senior centers, homeless shelters, food pantries); helping customers complete applications for benefits (for example, insurance, SNAP food benefits); assisting customers with the organization of personal matters (for example, financial and health records, appointment scheduling, prescriptions refills); and utilizing electronic databases to document and maintain records of customer encounters and interactions.

  • Working with customers to meet their health goals by contacting customers in person, by phone, or in writing to ensure they have completed required or recommended actions; conducting customer interviews and providing coaching to identify and troubleshoot barriers and connect to additional resources as needed; providing feedback to health service providers.

  • Increases customer awareness and utilization of resources, services, and programs by conducting outreach for medical personnel or health organizations to implement community health programs; expanding knowledge and understanding of community health resources, services, and programs; working with other community healthcare workers to create a directory of community resources; conducting group presentations and health screenings within the Walmart Health Center and community settings.

  • Collaborates with the community health specialist team; creates and maintains a repository of community resources by using Microsoft Office (for creation), SharePoint (for housing/organizing), and Zoom teleconferencing, using other technology platforms for communication when appropriate; coordinates and supports community events in the Walmart Health Center and in the local community; performing data entry utilizing a computer and various software.

Minimum Qualifications                         

  • 2 years’ experience in community outreach, customer service, social service, or related field.
  • 1 year's experience working autonomously with minimal supervision.
  • 1 year’s experience using intermediate functionality of Microsoft Office Suite.

Preferred Qualifications                      

  • Knowledge of health resources in the local area’s community

#LI-GH1

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ experience in community outreach, customer service, social service, or related field.
1 year's experience working autonomously with minimal supervision.
1 year’s experience using intermediate functionality of Microsoft Office Suite

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Knowledge of health resources in the local area’s community

Primary Location...

8331 S STEWART AVE, CHICAGO, IL 60620-1728, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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