Associate Manager, Site Merchandising Operations –...

Associate Manager, Site Merchandising Operations – Cross Category Campaigns & Seasonal Events

  • Location SAN BRUNO, CA
  • Career Area Merchandising and Online Operations
  • Job Function Merchandising and Online Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD775035

What you'll do at

Position Summary...

What you'll do...

Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

As the Site Merchandising Manager for Cross-Cat & Seasonal Events, you support our members by giving them the best in class shopping experience on samsclub.com.  You’ll need to keep a pulse on ecommerce trends and innovations to constantly deliver results and sales. You’ll be responsible in delivering solutions for your category area and work with cross-functional partners to develop strategies for many programs ranging from product launches, search optimization, to online promotions execution. 

What you’ll do…

The Campaign Manager of Cross Site & Seasonal Events is a critical leader in shaping the customer site experience for total cross site campaigns and seasonal events overseeing everything from visual merchandising to content strategy to functionality, site-level campaign planning and execution. They'll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business.

You'll sweep us off our feet if:

• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.

• You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.

• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.

• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.

• You build trust quickly and can lead by influence , creating impact through partnership as well as ownership.

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You'll make an impact by:

• Creating an exemplary site experience - You'll drive the holistic campaign and strategic partnership site strategy for cross site campaigns and seasonal events, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy.

• Telling a story through our site - You'll identify key trend forecasts, define the department's story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers' hearts and minds.

• Monitoring site health and performance through analytics and key metrics - You'll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.

• Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.

• Operating with excellence - You'll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Preferred Qualification:

• 3+ years related experience in Merchandising, Site Merchandising, or related field

• 3+ years of experience in consumer-focused e-commerce environment

• Strong customer obsession focused on building the right site experience for our customer

• Analytical and process-oriented, comfortable making data-driven decisions

• Ability to set clear team objectives and performance measures

• Ability to select and develop a team of future leaders

• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary

• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

950 ELM AVE, SAN BRUNO, CA 94066-3047, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam's Club is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
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All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Free Membership and discounts in fresh produce
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Paid education assistance with college degrees through our Live Better U program
  • Parental Leave
  • Pay during military service
  • Paid time off - to include vacation, sick leave and parental leave
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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