Senior Manager II, Labor Relations

Senior Manager II, Labor Relations

  • Location BENTONVILLE, AR
  • Career Area Human Resources
  • Job Function Human Resources
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD689434

What you'll do at

Position Summary...

What you'll do...

About the job

Walmart is seeking a Senior Manager II, Labor Relations who has a strong knowledge base in the Labor Relations space. The Senior Manager II, Labor Relations will need to be a motivated team player with a keen ability to influence. This role will be tasked with helping the business mitigate engagement and labor-related risks.

You’ll make an impact by:

  • Developing and managing company response to third party disruption in retail, distribution, and other company facilities by conducting day-to-day company response and associate education at targeted facilities in assigned business segments and geographies; directing efforts of first responders and other labor team members dispatched to other segment facilities; advising operations and People Partners as to lawful practices in the context of protected concerted activity; responding to the labor relations hot line and providing advice to facility management; and verifying that post-activity facilities continue to practice positive human resources and operations leadership to ensure a rewarding experience for both customers and associates.

  • Managing the assessment of labor relations opportunities and challenges in assigned business segment or geography by interpreting activity trends and supporting the analysis of opinion survey results; monitoring and reporting the impact of change initiatives on associate morale; recommending and leading the implementation of best employment practices and communication strategies to operations and people teams; guiding and coordinating first responders, people managers, and operations in execution of engagement strategies; supporting local People Partners; assessing the overall morale in the facility; providing trend information to the local People Partner; and collaborating with team members and leaders to define and execute local labor strategy as well as national labor strategy.

  • Managing readiness to respond to labor issues for multiple markets and in markets with an active union campaign by training first responders to conduct initial 48-hour activity response; conducting management and supervisor labor training for active labor markets, new facilities, and other locations; coordinating labor training for new managers and newly promoted managers; evaluating campaign effectiveness; monitoring compliance with supervisor training; assisting with training delivery; and leading responses to unfair labor practice charges in facilities.

You’ll sweep us off our feet if… 

  • Assess challenges to associate loyalty in multiple labor markets by evaluating future electronic social interface tools and their impact on labor strategies; and collaborating with team members and leaders to define and execute divisional labor strategy as well as national labor strategy. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. 

  • Provide supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. 

  • Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business or Human Resources or related field and 4 years’ experience in human resources, labor relations, or related area OR 6 years’ experience in in human resources, labor relations, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Collective Bargaining Agreements (CBAs), Retail Operations

Doctorate: Law, Masters

Primary Location...

3721 E THOMAS RD, PHOENIX, AZ 85018-7507, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Adele Garcia
"Walmart supports their associates. They really are like your second family away from home."
— Adele Garcia, Global HR Operations

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

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