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Senior Manager II, Program Management, eComm (Fashion Virtual Try-On)
- Location HOBOKEN, NJ
- Career Area Project and Program Management - PMO
- Job Function -
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD625351
What you'll do at
What you'll do...
Want to help lead the way in redefining how we shop online? The eCommerce Senior Program Manager II– eComm Fashion Operations (Virtual Try-On) is a critical leader in enhancing our site’s experience focusing on removing friction and driving personalization through Virtual Try-On. This person will be responsible for setting the bar for operational excellence, helping to grow our eCommerce business (through the zeekit acquisition), by developing and driving key strategic initiatives; shaping and defining the Virtual Try-On Product Roadmap; building out robust reporting and KPIs; and, identifying scalable best practices and site optimization efforts for their division. They’ll drive impact, improvement, and innovation to create a truly frictionless online shopping experience and help our eCommerce business.
You’ll sweep us off our feet if:
You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You’ll make an impact by:
Creating an exemplary site experience for your Fashion Virtual Try-On – You’ll drive the holistic site strategy and operational performance and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll create a seamless and optimized experience, developing the framework for high profile initiatives, requiring hands-on organization across multiple functional disciplines, overseeing program management and the product roadmap.
Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for Fashion. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations, to inform our overall market position and identify site priorities.
Monitoring site health and performance through analytics and key metrics – You’ll lead internal business reviews and oversee the development of dashboards to monitor program health, providing strategic insights to internal stakeholders to influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes.
Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.
Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
Eight years related experience in Management Consulting, Business Operations, Product Management, Site Merchandising, or related field
Master’s Degree in Business or related field
4+ years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Ability to drive large-scale projects to define process and ways of working through multiple functions and teams
Self-starter with analytical skills, able to identify problems and/or opportunities for improvement, assesses viable solutions, and develops and executes complex projects and comprehensive action plans
Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals
Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions
Highly organized and self-motivated with distinctive problem-solving capabilities
Able to deal tactfully, respectfully and effectively with a diverse array of individuals; develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate
Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities.
Equally comfortable devising strategic initiatives and operationalizing tactical projects
Willing both to get your hands dirty and to liaise indirectly with teams
Aware of what needs doing and keen to make it happen, however big or small
Ability to manage and influence direct and indirect reports
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations
management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
2 years’ experience leading cross-functional teams.
3 years’ experience using intermediate functionality of Microsoft Office.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) Project Management, Compliance, Operations ManagementProject Management - Project Management Professional - Certification
Primary Location...221 RIVER ST, HOBOKEN, NJ 07030, United States of America
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
"Our leadership invests in every associate and it’s up to us to change the course of retail—and we’re doing it every day. I feel unstoppable."
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth