(USA) Care Host - Walmart Health

(USA) Care Host - Walmart Health

  • Location CHICAGO, IL
  • Career Area Walmart Health
  • Job Function Clinic
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD548110

What you'll do at

Position Summary...

What you'll do...

Consults with other staff in the Walmart Health Center as necessary; assists patients with registration, appointment scheduling, and check-in by
ensuring that all required information is provided by patients; and waiting with patients as necessary.

Manages daily patient checkout process by maintaining overall appearance of checkout area, collecting copays, answering basic billing and checkout
questions, operating checkout equipment and systems, verifying accurate patient information for transactions, verifying accurate payment amount for
services rendered, notifying leader for process exceptions, determining patient-preferred method of payment, and operating mobile checkout by
walking to patient rooms and other facility locations where patients are located.

Supports Care Hosts with patient appointment booking; scheduling future appointments for patients; scheduling walk-in patients as needed;
communicating with Walmart Health Center providers to see if walk-in patient can be accommodated; and scheduling future appointments for walk-in

Connecting patients with Community Health Workers in the Walmart Health Center as needed.

Greets Walmart store customers as they enter the store and the Walmart Health Center patients as they enter the lobby, with a professional attitude
and welcoming demeanor; offers assistance in answering any questions store customers may have related to the Walmart Health Center; shares
information about regular and special services with Walmart Health Center patients.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the
development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in
executing business processes and practices.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and
guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and
building commitment for perspectives and rationales.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

1 year’s experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Front desk clinic operations and/or health and wellness checkout roles

Primary Location...

8331 S STEWART AVE, CHICAGO, IL 60620-1728, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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