Director, Learning and Development - Creative Design

Director, Learning and Development - Creative Design

  • Location BENTONVILLE, AR
  • Career Area Human Resources
  • Job Function Human Resources
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD48103

What you'll do at

Seeking an enthusiastic, dedicated, and highly creative individual to lead our Creative Services team. Preferred Skills include UI/UX Design who is -- above all -- passionate about Artificial Intelligence, Augmented Reality, Virtual Reality, Video Production, Gaming, and Graphic Design & Illustration. Min 5 Years of experience in either eLearning or graphic design Min 3 years leading a team BA/BS in Graphic Design and two years’ on-the-job experience in course development. HTML5 proficiency preferred. Proficiency in graphic design tools, including Adobe Creative Cloud (InDesign, Illustrator, and Photoshop), PowerPoint and other presentation programs Experience synthesizing graphic representations of complex systems (using Technical Illustration, Infographics or similar) Proficiency in basic responsive web design a big plus (Bootstrap/HTML5/CSS3/Jquery) Should have experience with rapid authoring tools like Captivate and Articulate Ability to work quickly; respond to and prioritize multiple requests; be responsive to the time-critical nature of marketing deadlines. Ability to work collaboratively with team members, be self-motivated and self-directed. Interest in user experience, environmental graphic design and wayfinding is an advantage. Job Description Leads a local and augmented flex team of Creative, Immersive, & Graphic Designers Develops training development strategies by evaluating business needs and desired outcomes; serving as a learning and development subject matter expert; evaluating the business impact of different training practices; overseeing the testing of different training approaches and evaluating the results; providing guidance and direction regarding training methods, Academy processes, and data management processes; leading relationships with key business partners to ensure roles and responsibilities are understood; and ensuring training feedback is reviewed and incorporated intofuture plans and strategies. Oversees the strategy for the development of digital and physical training material by ensuring the development of solutions for implementation issues; overseeing and ensuring post-editing and formatting of content according to delivery limitations; driving brand consistency and best practices; understanding and determining various media formats and delivery options; and overseeing and ensuring the cross-training of team members on various techniques. Drives the management of assigned training projects by overseeing the development and execution of capacity planning; overseeing the creation of business and systems documents; acting as a subject matter expert for issues related to techniques for training content development and delivery; driving recommendations on digital training asset opportunities; addressing and providing solutions for project changes and issues; and updating executive leadership on projects. Oversees associate development by mentoring and teaching team members; assigning and overseeing tasks; and reviewing and approving recommended solutions. Directs the development of training programs, performance support tools, and resources by overseeing the research of learner needs, learning environments, knowledge gaps, and behavioral changes in conjunction with other areas of learning and development; creating blended learning options; analyzing needs analysis; evaluating current learning solutions; developing adaptation methods for course content to meet training, education, and development needs; developing and recommending process standards and best practices to drive consistency across the company; influencing leadership and gaining buy-in to implement training programs; and ensuring alignment with technology and business support infrastructure. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training content development, or related area OR 7 years’ experience in adult learning, training content development, or related area. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a cross-functional team, Project Management, Supervisory Masters: Human Resources, Masters: Learning and Development Project Management - Project Management Professional - Certification, Six Sigma - Certification

Minimum Qualifications

Minimum Qualifications Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training content development, or related area OR 7 years’ experience in adult learning, training content development, or related area.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Adele Garcia
"Walmart supports their associates. They really are like your second family away from home."
— Adele Garcia, Global HR Operations

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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