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TEMPORARY ASSIGNMENT - NOW HIRING (USA) Coordinator, Customer Service - Central Fill
- Location ORLANDO, FL
- Career Area Customer Service and Call Center
- Job Function Customer Service and Call Center
- Employment Type Temporary
- Position Type Hourly
- Requisition WD365870
What you'll do at
What you'll do...
Provides customer service by handling and responding to communications from customers (for example, phone, radio, in-person); developing solutions to accommodate requests and feedback; assisting customers with special requirements; negotiating fuel prices; controlling access to the ramp area; coordinating vehicle escorts with security team; and maintaining cleanliness and presentation of public areas.
Maintains records and generates reports (for example, daily, weekly, monthly) by ensuring accuracy of records; reconciling and logging fuel tickets for internal and external customers; filing invoices; balancing bank statements and cash drawers; monitoring and maintaining inventory; entering and documenting customer information and reservations; distributing mail; procuring customer payments; and recording fuel delivery information.
Sets up pharmacy shipments by verifying patient information and prescriptions for delivery; verifying and inputting method of payment; using Walmart systems to process patient information and delivery carrier and method; and logging calls and customer information (for example, name, date of birth, address, method of payment, notate call information, how to ship order).
Coordinates ground support by serving as point-of-communication for personnel (for example, crew, line service technicians, flight operations coordination); ensuring completion of orders according to specifications; determining hangar access and availability; arranging services for after-hours requests; ensuring fulfillment of ground services (for example, lavatory, ground power unit services, de-icing); and preparing service request documents. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Customer ServiceAssociates, Associates: Business
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth