Director, Billing

Director, Billing

  • Location BENTONVILLE, AR
  • Career Area Accounting and Finance
  • Job Function -
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD352294

What you'll do at

Position Summary...

What you'll do...

Serves as subject matter expert by educating internal teams about bill review process and system changes; providing supporting information and education related to litigation of bill review to defense attorneys; analyzing bill review litigation trends with adjusting teams and legal department to develop solutions for implementation; collaborating with third party administrators to improve processes; drafting letters and explaining review statements for multiple states; educating team and vendor processors on pre-litigation best practices; and participating and leading special projects to enhance bill payment processes. Partners with senior management to plan and analyze business performance by collaborating with internal and external key stakeholders; identifying gaps between business goals and stated corporate objectives; communicating and presenting immediate and future projections, results, risks, and needs to various levels of leadership within Walmart and key partners; providing feedback to senior management regarding assumed level of risk; supporting business unit budget process and strategic business plans; and providing insight on relevant historical trends, expected future events, and retail trends. Directs the development and implementation of strategies for competitive bidding of durable medical equipment by aligning competitive bidding strategies with company objectives and mission; determining products and prices to offer for business growth to align with company operating model and mission; ensuring the mitigation of audit and compliance risks, and partnering with cross-functional teams to ensure standards and other obligations are met. Develops the strategic direction for the billing audit team by providing direction regarding the focus for audits to ensure risks are mitigated; determining new technologies and processes needed to execute audits; leading the audit team to identify areas of opportunity in current processes; working with cross-functional teams to determine and execute needed fixes; analyzing and evaluating efficiency of communication plans; and serving as the subject matter expert for compliance matters. Manages and influences third-party insurance providers to ensure the most effective billing and reconciliation process is used by identifying deviations in industry standards, systems limitations, or regulatory requirements that would affect company compliance and profitability; directing Information Systems Division resources to ensure system compliance; utilizing internal data sources to make decisions; and ensuring accurate collection of funds. Oversees the continuous improvement of operational and system processes for government and commercial billing by conducting program evaluations; assessing past, current, and future parameters of programs; assessing audit requests, billing requirements, reimbursements, and formulary guidelines; engaging all required stakeholders; defining the appropriate action plan; and following up with stakeholders to ensure accuracy and completeness in the billing process. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Management, Accounting, Project Management, Healthcare Management, or related field and 5 years’ experience in insurance claims, accounting, or related area OR 7 years’ experience in insurance claims, accounting, or related area. 2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

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