Driver Experience Manager

Driver Experience Manager

What you'll do at

In this role, you will collaborate with a high-energy team to help build our internal crowd source delivery platform within Walmart’s Online Grocery business. You will be responsible for leading, guiding, supporting and following up on all driver experience work streamsAnalysis and manage all driver operation related data then convert to action plans Enhance, filter, and create data that will provide effective feedbacks to the stakeholders in order to achieve KPIs goals. Managing efficient working relationship with cross-functional team and support product launching. Support engagement and supply manager to build world class driver supply & engagement framework. Create segmentation strategy based on markets and zones Support driver life cycle management with strategy partners Visit field to gather insights into root causes of driver related issues and provide sustainable solutions Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field and 3 years’ experience in operations, project management, or related field OR 5 years’ experience in operations, project management, or related field. 2 years’ supervisory experience or experience leading cross-functional teams. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Program Management, Project Management Masters: Operations Management Lean Six Sigma White Belt Certification - Certification, Project Management - Project Management Professional - Certification

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations Management, or related field and 3 years’ experience in operations, project management, or related field OR 5 years’ experience in operations, project management, or related field. 2 years’ supervisory experience or experience leading cross-functional teams.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Ace The Interview
"Our leadership invests in every associate and it’s up to us to change the course of retail—and we’re doing it every day. I feel unstoppable."
— Diane, Project Manager

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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