Care Host - Walmart Health

Care Host - Walmart Health

  • Location CHICAGO, IL
  • Career Area Care Clinic
  • Job Function Clinic
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD253482

What you'll do at

Role for Care Host Provides administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); processing patient referrals to specialists; processing insurance information; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory of office supplies and materials. Ensures compliance and customer service by maintaining patient, employee, and computer data confidentiality; participating in quality improvement initiatives, and quality management programs; assisting in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); helping patients complete customer experience surveys; and addressing patient questions about Center services and offerings. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Minimum Qualifications:  1 year’s experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field Preferred Qualifications: 1 year’s experience in front desk clinic operations and/or health and wellness checkout roles.  Join our community: We offer a competitive package including salary, annual bonus potential, benefits, and more! The transformation Walmart is making to the way health care is delivered at affordable, transparent pricing will impact individuals and communities for years to come — this is a chance to be part of something special!  The opportunities presented by applying our resources and commitment to an area like H&W is limitless…. impacting the lives of consumers... saving them money and helping them live better. You really can make a difference!  Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year’s experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Front desk clinic operations and/or health and wellness checkout roles

Minimum Qualifications

1 year’s experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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