Senior Director, Technical Program Management

Position Summary...

What you'll do...

About Team:

The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech’s Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.

What you'll do:

As the Sr. Director of Technical Program Management for the Associate Lifecycle team, you will lead strategic initiatives, drive product innovation, and enhance customer experience across our platforms. This role requires a strong combination of business acumen, data-driven decision-making, and technical awareness to shape the future of our enterprise solutions.

Vision & Leadership: 

• Provide overall direction by analyzing business objectives and customer needs, developing, communicating, and implementing business strategies. Analyze costs and forecasts, determine resource requirements, evaluate processes, measure outcomes, and promote a customer environment.
• Extract insights from data analytics, guide data extraction to drive product decisions, and demonstrate best practices in data analysis.
• Lead discussions with audiences, leverage data insights, demonstrate decision skills, and serve as a trusted advisor on product/technology matters.

Driving Customer/Client Needs

• Build and maintain relationships with customers, identify needs, and create scalable processes to gather and analyze customer experiences.
• Design and implement new barrier-free processes, coach team members, and develop strategies to attract and maintain a skilled workforce.

Product Vision and Strategy

• Develop product requirements for complex customer problems, build new strategies, identify value creation opportunities, and define success metrics.
• Promote product strategies and vision, drive go-to-market strategies and ensure effective communication with stakeholders.
• Own and develop roadmaps, mentor team members, manage roll-out using an MVP approach, and develop partnerships to maximize business goals.

Technology Orientation

• Drive business and user acceptance testing, manage adoption of new technologies, understand high-level systems architecture, and demonstrate awareness of technical topics.
• Leverage technical knowledge for product design, manage product lifecycles, develop alternative technology solutions, and design integration processes for products.

What you'll bring:

• Strategic Leadership: Proven ability to lead large-scale enterprise programs with a strong vision, executive presence, and a track record of delivering business outcomes through cross-functional influence.
• Technical Acumen: Deep understanding of enterprise systems architecture, product development lifecycles, and integration patterns; able to engage credibly with engineering and data science teams.
• Data-Driven Decision Making: Strong analytical skills with experience extracting insights from complex datasets to guide strategy, prioritize roadmaps, and measure impact.
• Customer-Centric Mindset: Demonstrated ability to translate customer needs into scalable, high-impact product solutions, driving continuous improvement across the associate experience.
• Product & Program Management Excellence: Expertise in building and executing product strategies, MVP roadmaps, go-to-market planning, and leading through ambiguity in fast-paced environments.
• Change Leadership & Team Development: Experienced in leading and mentoring high-performing TPM teams, fostering innovation, and creating a culture of accountability and continuous learning.
• Communication & Influence: Exceptional communication and stakeholder engagement skills, with the ability to align executives, partners, and teams around a common vision.

Preferred Qualifications:

• 10+ years in product/program management or technical leadership roles
• Experience in workforce or associate lifecycle platforms is a strong plus
• MBA or technical degree preferred

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $192,000.00-$384,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 10 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 6 years’ experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

10500 Ne 8Th St, Bellevue, WA 98004, United States of America