Manager, Technology Operations - Payments and Capi...

Manager, Technology Operations - Payments and Capital Programs

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Technology Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2236549

What you'll do at

Position Summary...

Position Summary
Join Walmart Payments Financial Services team to drive growth by enabling seller payouts, monetization, and providing financial products. We focus on building trusted B2B payment experiences and financial services for organizations worldwide, helping them delight customers and positively impact communities. You will lead a cross functional team focused on innovating and delivering a wide-array of B2B payments products and solutions for our Walmart third party sellers. You will partner closely with leaders across tech, business, fintech, and go-to-market to set the strategic direction and delivery of new payments products and features. In many cases, you will work with third party providers and manage the partnership to provide industry-leading services and customer experiences. The position has high visibility within the organization and requires collaboration with a broad range of cross-functional teams and leaders across Walmart Marketplace.

About the Team
Our team enhances B2B commerce through financial products like financing, insurance, and funds management. We serve businesses of all sizes, from Fortune 100 to small/medium businesses, accelerating their growth on our marketplace. Our portfolio is rapidly expanding to serve new B2B opportunities globally.

What you'll do...

  • Strategy: Contribute to long-term strategy and regional roadmaps for third-party financial services, using user and competitive analysis to drive business strategy and process improvements.
  • Execution: Collaborate with Product, UX, and Tech teams to create top-tier third-party solution provider experiences, including lending, insurance, FX conversion, and fintech services.
  • Leadership: Stay updated on industry trends and champion innovation opportunities in embedded finance.
  • Program Success: Monitor and report program performance, facilitate business review meetings, and drive accountability.
  • Go-to-Market: Partner with Marketing, GTM, Solution Providers, and Account Management teams to drive product adoption and monetization.
  • Service Excellence: Ensure top-notch service quality and operational performance with our operation teams.
  • Compliance & Risk: Work with compliance, legal, and risk teams to meet regulatory requirements.
  • Data Insights: Use seller feedback and data to improve financial services experiences.

What You'll Bring

  • Education: Bachelor's degree in Business, Strategy, Operations, Analytics, Computer Science, or related field. MBA or advanced degree preferred.
  • Experience: 5+ years in B2B payments, fintech, eCommerce, marketplace, or related fields. Management Consulting experience in FinTech is a plus.
  • Skills:
    • Proven experience in opportunity assessments and project leadership.
    • Solution-focused approach to challenges.
    • Excellent presentation and communication skills.
    • Strong analytical and problem-solving skills (SQL, Python).

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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