Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
- Location BENTONVILLE, AR
- Career Area Business Operations
- Job Function Business Operations Management
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD2231806
What you'll do at 
Position Summary...
What you'll do...
Sr. Analyst, Incident Response – LMD Trust & Safety
We are seeking a proactive and detail-oriented Senior Analyst to join the Safety team within Walmart’s Last Mile Delivery (LMD) Trust & Safety (T&S) organization. This role is responsible for managing the intake and response to critical incidents, ensuring timely and effective resolution. The ideal candidate will have strong problem-solving skills, a collaborative mindset, and a passion for operational safety and risk mitigation.
Key Responsibilities
Incident Response & Monitoring
- Manage responses to critical incidents, collaborating with multiple teams to monitor and address threats or hazards affecting LMD operations, our contracted drivers, store associates, and customers.
- Identify and implement improvements that enhance safety and risk strategies focused on trust, preparedness, and prevention.
Policy & Process Support
- Support the creation and enforcement of scalable controls, policies, and procedures to mitigate safety and security risks.
Data & Reporting
- Manage intake databases to support the creation of reports and KPIs relevant to T&S operations.
Stakeholder Collaboration
- Provide expert guidance and support the implementation of business solutions by partnering with key stakeholders.
- Identify business needs, monitor progress, and adapt to organizational changes and competing demands.
Required Qualifications
- 2-4 years of experience in incident response, operations, last mile delivery risk management, asset protection, security, safety, or related fields.
- Strong analytical and organizational skills.
- Proficiency in tools such as Excel, PowerPoint, and incident tracking systems.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Preferred Qualifications
- Familiarity with incident response framework.
Respect the individual: Demonstrates and encourages respect for others drives a positive associate and customer member experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work
Respect the individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes other contributions and accomplishments
Respect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers and the world around us by creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values
Act with Integrity: Is consistently humble self-aware honest and transparent
Serve our Customers and Members Delivers results while putting the customer member first and applying an omni merchant mindset and acts with an Every Day Low-cost mindset to drive value and Every Day Low Prices for customers members
Serve our Customers and Members Adopts a broad perspective that considers data analytics customer member insights and different parts of the business when making plans
Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risk-taking and exhibits resilience in the face of setbacks
Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00-$110,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 2 years’ experience in operations, project management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Business Administration, Engineering, Operations , or related field, Project Management CertificationMasters: Business Administration, Masters: Computer Engineering, Masters: Operations ManagementProject Management - Project Management Professional - CertificationPrimary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaAbout Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.
Discover NW Arkansas
- Art
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
CultureWalton Arts Center
Arkansas' premiere center for visual arts and entertainment.
EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
CommuneBotanical Gardens
42 acres of premiere public garden space.
ExploreDevil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth