Senior Manager, Operations and Implementation, Rec...

Senior Manager, Operations and Implementation, Recruiting Process Excellence

  • Location BENTONVILLE, AR
  • Career Area Business Operations
  • Job Function Business Operations Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2217692

What you'll do at

Position Summary...

We are seeking a recruiting domain expert to lead enterprise-wide recruiter process excellence. This role is part of the TA Operations team and is responsible for ensuring that recruiting processes and practices are efficient, standardized, and continually evolving to meet the needs of a dynamic recruiting environment.

The ideal candidate brings firsthand experience across diverse hiring models and sourcing strategies and will translate that expertise into systems, processes, and enablement that elevate recruiter performance at scale.

What you'll do...

What You’ll Do

  • Recruiter Process Standardization and Ownership: Design and maintain standardized recruiter-facing processes across salaried, hourly, niche, and high-volume hiring environments. Partner with product owners and engineering to embed these processes into recruiting systems like Workday and CRM tools. Balance enterprise consistency with the flexibility needed to serve specialized recruiting models.
  • Talent Hub Governance and Policy Maintenance: Ensure all recruiter SOPs, policies, and enablement materials are current and centralized in Talent Hub. Keep documentation tightly aligned with evolving system functionality and best practices across hiring types.
  • Recruiter Enablement and Continuous Learning: Develop and launch a continuous learning framework tailored to the recruiter population. Equip recruiters with the knowledge and support needed to navigate tools, workflows, and hiring strategies through structured training, onboarding, and just-in-time learning.
  • Escalation Leadership for Recruiting Process and Technology Disruptions: Lead cross-functional response efforts during recruiting disruptions. Mobilize partners across Ops, Product, and Engineering to resolve issues quickly while ensuring long-term process stability and recruiter impact mitigation.
  • Operational Insight and Root Cause Analysis: Monitor recruiter behavior data, SOP adherence, and feedback signals to uncover trends, blockers, and gaps in adoption. Conduct structured root cause analysis and drive process refinement based on real-world execution challenges.
  • Cross-Team Alignment and Process Governance: Serve as the process authority for TA Ops partners and business unit leaders. Create alignment on recruiter workflows, surface variation where appropriate, and introduce scalable guardrails through structured governance routines.

What You’ll Bring

  • Deep expertise in Talent Acquisition with hands-on experience across salaried, hourly, driver, niche, and high-volume hiring
  • Strong knowledge of sourcing methods, passive candidate strategies, funnel metrics, and recruiter operating models
  • Demonstrated ability to design, document, and improve recruiter-facing processes at scale
  • Experience training and enabling recruiters across different hiring contexts and experience levels
  • Familiarity with systems such as Workday Recruiting, CRM platforms, and process documentation tools
  • Analytical mindset and experience using behavior data or performance trends to drive decision-making
  • Excellent communication, facilitation, and stakeholder engagement skills
  • Background in structured process improvement methodologies such as Lean, SIPOC, or RACI is a plus

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master’s Degree in business or related field

Masters: Business Administration

Primary Location...

508 Sw 8Th St, Bentonville, AR 72712, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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