Position Summary...

We’re looking for an experienced Research Manager to help lead end-to-end qualitative research initiatives that uncover seller needs and elevate their voices across Walmart Marketplace. You’ll design and moderate studies that influence product development, go-to-market strategies, operational improvements and overall marketplace strategy. If you’re passionate about understanding people, connecting insights to business decisions, and evolving research through new tools and methodologies—including AI—you’ll thrive in this role.

What you'll do...

About the team

The Voice of Seller team plays a critical role in shaping the future of Walmart Marketplace uncovering what improvements and innovations that Walmart should invest in to drive Seller success. We partner cross-functionally with teams across product, marketing, and strategy to deliver research that drives action and innovation. 

What You'll Do…

• Collaborate with and advise stakeholders across Marketplace Product, Business, Marketing, and Strategy to ensure research addresses strategic questions needed to engage Sellers and grow their businesses 
• Lead B2B qualitative research projects (i.e., IDI’s, focus groups, co-creation workshops, etc.) from scoping through delivery, including intake, planning, execution, analysis, and storytelling 
• Identify and pilot new research methodologies and AI-powered tools to enhance efficiency and insight generation 
• Design research materials including discussion guides, screeners, and stimuli 
• Synthesize insights into clear, actionable opportunities and recommendations that influence strategic decision-making (i.e., high-rate of recommendation acceptance by stakeholders) 
• Manage multiple projects simultaneously, maintaining strong communication and structure throughout 

What You'll Bring…

• Strong business acumen and ability to quickly understand and operate within a complex, cross-functional business and manage stakeholder relationships from manager to Sr. Director 
• 3+ years of hands-on qualitative research or UX research experience or competitive intelligence elicitation, preferably in industries of B2B, eCommerce, SaaS or in top-tier management/strategy consulting 
• Proven expertise as a trained moderator with a thoughtful, human-centered approach 
• Experience experimenting with or integrating AI tools into research workflows 
• Curious, analytical, and proactive mindset—excited to connect dots across disparate data sources 
• Strong project management skills with experience using tools like Airtable, Smartsheet, or similar 
• Comfort with ambiguity, ability to see the “question behind the question” and a bias toward problem-solving and action 
• Familiarity with research platforms such as Qualtrics, Recollective, UserTesting, etc., a plus 

Why Join Us: 
At Walmart Marketplace, you’ll be part of a fast-paced, high-impact team that’s transforming one of the world’s largest commerce platforms. This is a unique opportunity to help shape the future of Marketplace by giving voice to the entrepreneurs and businesses that power it. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business Administration or related field and 2 years' experience in marketing research, data analytics, consulting, or related field OR 4 years' experience in marketing research, data analytics, consulting, or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Masters: Business Administration

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America