Position Summary...

The Senior Manager, Fulfillment Strategy supports Sam’s Club eCommerce by developing and executing fulfillment plans that directly align with overall business objectives. You will translate strategy into actionable roadmaps, overseeing multiple projects that enhance speed, efficiency, and member satisfaction across our fulfillment network. Leveraging rigorous data analysis, you will monitor performance, surface trends, and guide decisions that improve service quality and cost effectiveness. Your role is highly collaborative, working hand-in-hand with supply-chain, merchandising, finance, product, engineering, and operations partners to ensure flawless execution. Throughout, you will champion continuous improvement, remove barriers, and communicate progress and direction to stakeholders at every level.

This position sits on-site in Bentonville, AR.

What you'll do...

• Shape fulfillment strategy by defining objectives and implementing plans that support Sam’s Club eCommerce growth.
• Drive process optimization — evaluate current workflows, identify bottlenecks, and roll out improvements that boost efficiency and effectiveness across fulfillment operations.
• Turn data into insights by building and reviewing performance metrics, spotting trends, and making data-driven recommendations that enhance service, speed, and cost.
• Lead cross-functional projects from conception through implementation, coordinating with supply chain, merchandising, finance, product, engineering, and operations teams.
• Ensure flawless execution — develop priorities, set performance standards, remove obstacles, create contingency plans, and adjust as needed to meet or exceed goals.
• Champion change and continuous learning by communicating strategic direction, managing key performance reporting, and fostering a culture of improvement across the network.

What you’ll bring…

• Proven expertise in strategic planning and translating high-level objectives into executable fulfillment roadmaps.
• Deep experience in process optimization, including identifying bottlenecks, benchmarking best practices, and scaling improvements.
• Advanced data-analysis skills with a track record of using metrics to guide decisions and measure outcomes.
• Strong cross-functional collaboration and influence, partnering effectively with supply-chain, merchandising, finance, product, engineering, and operations stakeholders.
• Demonstrated change-management leadership — from risk assessment and stakeholder alignment to communication of key performance metrics.
• Exceptional problem-solving and people-leadership abilities, consistently removing barriers, driving results, and improving efficiency and cost effectiveness.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 4 years’ experience in retail merchandising, operations management, or related area OR 6 years’ experience in retail merchandising, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Supervisory experience

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America