Position Summary...

The Director, Earnings Governance for Last Mile Delivery (LMD) Operations will play a pivotal role in ensuring that drivers achieve their earnings goals by providing accurate, timely, and satisfactory disbursements and transparency into their earnings. This position is critical in making Spark Driver the platform of choice for gig workers.

What you'll do...

• Ensure Accurate Earnings: Guarantee the disbursement of expected earnings within the established Service Level Agreements (SLA), local laws, government regulations, and similar requirements across all earnings scenarios. Work directly with Compliance and Legal teams to identify, define and validate changes to earnings processes.

• Financial Institution Optionality: Provide drivers with various options regarding the frequency and method of earnings disbursement. Collaborate with technology partners on financial institution integrations and requirements for compliance. 

• Work with Accounting and Finance Partners: Work with Accounting and Finance partners to translate regulatory and legal requirements into controls, so their operations are compliant  

• Resolve Earnings-Related Defects: Collaborate with LMD platform, driver experience, and Global Tech teams to identify, report, and resolve defects that arise related to earnings that impact customer and driver experience. Coordinate with Fraud and Investigation teams to identify and prevent earnings related fraud schemes.

What You'll Bring:

• Attention to Detail: Precision in validating and reconciling earnings data to maintain accuracy in disbursements.

• Financial Acumen: Deep understanding of financial systems and accounting principles that support compliant operations.

• Collaboration: Strong interpersonal skills to work effectively with compliance, legal, accounting, finance, and technology teams.

• Problem-Solving: Ability to identify and resolve earnings-related defects promptly and efficiently.

Qualifications:

• Bachelor’s degree. Preferred fields include Finance, Accounting, or Business Administration.

• Minimum of 10 years of experience in operations, accounting/finance, technology, or similar roles.

• Proven track record in managing complex workstreams, leading teams, and cross-functional partnerships.

• Experience in the gig economy or last mile delivery operations is a plus.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ 

‎ 

‎ 

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ 

For information about PTO, see https://one.walmart.com/notices.

‎ 

‎ 

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

‎ 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

‎ 

For information about benefits and eligibility, see One.Walmart.

‎ 

The annual salary range for this position is $110,000.00-$220,000.00

‎ 

Additional compensation includes annual or quarterly performance bonuses.

‎ 

Additional compensation for certain positions may also include:

‎ 

‎ 

- Stock

‎ 

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America