Director, Operations-Driver Supply and Availabilit...

Director, Operations-Driver Supply and Availability, Last Mile Delivery

  • Location BENTONVILLE, AR
  • Career Area Business Operations
  • Job Function Business Operations Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2174246

What you'll do at

Position Summary...

Director, Supply and Availability – Last Mile Delivery

Are you ready to make a meaningful impact as a Director of Operations leading Supply and Availability within Walmart’s Last Mile Delivery (LMD) organization? In this high-visibility role, you will be responsible for end-to-end ownership of demand forecasting, supply planning, and driver availability across both OnDemand and Scheduled delivery channels. You will play a critical role in shaping Walmart’s ability to meet growing customer expectations with speed, reliability, and cost efficiency.

What you'll do...

Director, Supply and Availability – Last Mile Delivery

The ideal candidate will combine analytical rigor, operational execution, and strategic foresight, while demonstrating a strong ability to influence cross-functional partners and develop scalable solutions. You’ll be expected to lead a team, drive innovation through data, and balance short-term availability goals with long-term capacity planning to ensure optimal delivery performance.

What You’ll Do:

  • Demand Forecasting & Planning:
    Build and evolve demand forecasting models using historical data, external trends, and business insights to anticipate future delivery needs across all geographies and channels.

  • Driver Supply Strategy & Availability:
    Design and implement proactive strategies to optimize driver supply across time, location, and fulfillment type, ensuring consistent delivery availability for both OnDemand and Scheduled services.

  • Omnichannel Demand Integration:
    Lead planning efforts across fulfillment modes (delivery, pickup, third-party carriers) to ensure integrated and flexible demand management across Walmart’s Last Mile ecosystem.

  • Multi-Carrier Capabilities & Execution:
    Scale and manage partnerships with external delivery partners while maintaining cost-effective and customer-centric service levels.

  • Performance Management & Optimization:
    Leverage performance data and analytics to identify opportunities, monitor driver engagement, reduce delivery cancellations, and drive continuous improvement.

  • Cross-Functional Leadership:
    Partner with Product, Tech, Finance, and Field Operations to align priorities, solve systemic issues, and deliver measurable business outcomes.

What You’ll Bring:

  • Strategic Thinking:
    Ability to see the big picture and develop a vision for long-term delivery network scalability.

  • Operational & Business Planning Experience:
    Proven experience building and executing business plans, processes, and OKRs across multi-layered operations.

  • Team Leadership & Development:
    Strong people management skills with a track record of building high-performing teams and developing talent.

  • Analytical & Data-Driven Decision-Making:
    Comfort working with complex datasets, identifying trends, and using data to influence decisions and drive accountability.

  • Bias for Action & Ownership:
    A hands-on leader who takes initiative, drives clarity in ambiguity, and delivers results at speed.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer-By Choice. We believe we are the best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and options-while being welcoming of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

Primary Location...

311 North Walton Boulevard, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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