(USA) Senior Specialist Technician, Technology Sup...

(USA) Senior Specialist Technician, Technology Support

  • Location DALLAS, TX
  • Career Area Information Technology
  • Job Function Technology Support
  • Employment Type Regular/Permanent
  • Position Type Hourly
  • Requisition WD2158875

What you'll do at

Position Summary...

Join Walmart|VIZIO and take your career to the next level!

VIZIO is looking for an energetic Specialist Technician, Technology Support to build, monitor, and maintain VIZIO’s security systems, work with the security operations center, and respond to incidents. This is an amazing opportunity to join a small close-knit team, with a fast-paced environment as we grow our brands across the organization. In this role, we are looking for experience with SIEM log maintenance tools, Office365 and Azure Ad security, Next-Gen Antivirus Management Tools, Data Loss Prevention Enforcement, and experience with vulnerability assessments.

What you'll do...

Position Summary:

Are you passionate about driving continuous improvement and resolving complex issues? Join Walmart as a Specialist Technician and work with a dynamic team dedicated to enhancing field technician services, managing critical customer incidents, and developing innovative business solutions. This is your chance to make a significant impact on our operations and contribute to our goal of becoming a regenerative company.

About the IT Operations Team:

Our IT Operations team is pivotal in ensuring seamless and efficient service delivery across our organization. We focus on continuous improvement, system optimization, and providing top-notch support to our business partners. As a Project Management Manager, you will play a key role in advancing our operational capabilities and supporting strategic business initiatives.

What You’ll Do:

Monitor SIEM for anomalies and indicators of compromise

Respond to day-to-day incidents with assistance from Internal and MSSP SOCs

Manage AV and EDR tools for all endpoints

Oversee DLP activities for all endpoints

Monitor and manage file activity, permissions, and sharing activity

Monitor firewall activity for 12 sites

Conduct Vulnerability Assessments for the environment

Assist Information Security Analysts, Architect, and Director as needed

What You’ll Bring:

Two+ years of experience in IT Operations or four years of college in the InfoSec field

Proficiency with SIEM Log management tools

Experience with Office365 and Azure AD security

Knowledge of Next-Gen Antivirus management and EDR tools

Experience with Data Loss Prevention enforcement

Familiarity with open source and commercial forensic tools

Experience with vulnerability assessments

Strong awareness of cybersecurity trends and hacking techniques

Eagerness to learn and grow in the field

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $23.00-$45.00*

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Distribution Center Management, Help Desk, Information Technology, Installing computer hardware or software, Investigations, Mainframe Technology, Managing challenging workforce issues, Microsoft Office, Project Management, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Associates: Information Technology

CCNA - Cisco Certified Network Administrator - Certification

Primary Location...

14901 Quorum Dr, Dallas, TX 75254-7521, United States of America

About VIZIO

We were founded on a belief that everyone deserves better technology for the best value. Over 20 years later, our passion is stronger than ever. At VIZIO, we invest in our talent at our headquarters in Irvine and in our offices around the US -- from Denver to Seattle and New York to Dallas. We’re united by our passion to bring the most detailed picture, highest-fidelity audio, and the best entertainment experience for all.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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