What you'll do...

Position: Design Researcher

Job Location: 702 SW 8th Street, Bentonville, AR 72716

Duties: Mentors Associate Researchers in day-to-day User Experience research methodologies by modeling advanced research practices; and contributing to educational research modules for the User Experience practice. Delivers insights on user interaction with current and proposed designs by designing primary research programs for product specific initiatives; using research methods (quantitative or qualitative); planning and executing research activities (for example, field studies, focus groups, surveys, usability studies); gathering and analyzing data; drawing conclusions from data; creating reports and measuring feature performance; providing consumer specific information and data to support management decisions; interpreting data and trends; and developing and communicating usability and product improvement recommendations to Product Management and User Experience teams. Acts as user experience research consultant by providing recommendations for appropriate research to inform product development roadmap; recommending and executing research to inform corporate initiatives; developing and maintaining relationships with Product Management, User Experience, and business teams; identifying research issues and evaluating and validating consumer-based research designs, analyses, and information sources; and providing guidance on project-based research tasks. Manages the research relationship with contractors and vendors by creating requests for proposals (RFPs); reviewing, evaluating, and modifying user experience research designs and analyses; ensuring deliverables are defined and agreed upon before any work is initiated; providing feedback for evaluating overall vendor performance; reviewing deliverables; and reviewing key measures with management team. Recommends and drives proactive site-wide research programs by understanding business objectives and analyzing customer needs; developing, communicating, and implementing user research strategies and plans; measuring outcomes to ensure desired results; gathering and analyzing data; drawing conclusions from data; creating reports; providing user-specific information and data to support management decisions; and interpreting data and trends. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Minimum education and experience required: Master’s degree or equivalent in Design or related field; OR Bachelor’s degree or equivalent in Design or related field and 2 years of design research experience or related experience.

Skills required: Must have experience with: Using adobe tools, Sketch, Figma and Invision to build and share UI and interactive prototypes; Using wireframes, and translating into Low, Mid into HI-Fidelity production designs and Mockups; Conducting usability testing with target audience both in person and online using User testing platform; Using observational and interviewing methods as a part of data collection process; Using data visualization to present research finding in easy to understand and digestible format; Understanding and advocating for the user’s perspective within the organization; Project management skills to research on product; Conducting market research, field research and synthesizing the findings to share with the stakeholders; Ensuring the design follow design principles to ensure the designs are accessible, easy to use and follow brand guidelines; and Survey design, market research, A/B Testing API design standards. Employer will accept any amount of experience with the required skills.

Wal-Mart is an Equal Opportunity Employer.