(USA) Staff, UX Designer

(USA) Staff, UX Designer

  • Location BENTONVILLE, AR
  • Career Area UX Design
  • Job Function UX & Design
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2130192

What you'll do at

Position Summary...

What you'll do...

User Discovery Requires knowledge of User experience strategies User interviews and surveys User journeys Story boards Contextual inquiries To assess gaps between business expectations and user experience strategies Leverages a deep understanding of trends in user consumption habits to develop or improve interaction design and user experience strategies Anticipates and mitigates risks during information synthesis and independently arrives at possible solutions for interactive designs Analyzes and interprets existing data for example web analytics user surveys customer support calls Managing Functional Partnerships Requires knowledge of Stakeholder identification and mapping Stakeholder analysis Stakeholder communication Stakeholder engagement techniques Stakeholder management effectiveness tools and methods Fluency in many specialized business vernacular Deep understanding of diverse markets to deliver customer and business value adapt style and best practices to accommodate cultural differences To build maintain and enhance effective internal and external partnerships clearly draft valuable information and seek input Influence technical outcomes and assist in communicating shared goals with diverse groups and parties by linking their interests to that of the business Identify and address additional partner technical needs and educate them on value creation Communicate with other individuals or teams to solve shared business problems cooperatively Consults regularly with leaders of business units serve to advise on business strategy decisions Bring ideas and technical solutions proactively to the business partners and stakeholders Design Research Requires knowledge of Principles of research Best practices of qualitative and quantitative research Data analysis techniques Techniques to detect gaps in information Legal risks factual errors and breaches of codes of conduct involving the use of research material Organizational research requirements Success metrics for research projects Purpose of research and how it will be used Values limitations and risks of sources and social networks for research purposes Emerging methods for obtaining relevant information To independently propose hypotheses for research Provide inputs to modify research approaches and execution plans Guides research processes with inputs regarding type quality and quantity of data and information to be collected Verifies the reliability and accuracy of the information through detailed checks Detects any gaps in information uncovered and removes unreliable information Clarifies and resolves inconsistencies in the data of research projects Analyzes and interprets relevant data for results and important insights Translates research insights and metrics including research from other sources into actionable recommendations that inform design and business strategies Influencing and Building Stakeholder Consensus Requires knowledge of VerbalNonverbal behaviors Application and allocation of Business Communication stylestechniques in ambiguous and challenging situations Communication channelsmediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reportsmaterial based on facts Seek and provide constructive feedback anticipate needsquestions respond appropriately Driving CustomerClient Needs Requires knowledge of Customer and business problems Dependencies and impacts on product processesways of working Journey mapping Process optimization Communication and influencing techniques To build and maintain customer relations to understand customer requirementsproblems Creates customer journey touchpoints to anticipate product enhancements by preempting gapsrisks in the product experience Simplifies and improves processes to reduce turnaround times increase effectiveness and drive customer delight Usability Testing and Iteration Requires knowledge of User profiles Testing scenarios Documentation Test plans To perform testing against a design specification Assists in the development of a set of specific suites of tests and the goals for each test Works with customers to develop test scenarios and conducts acceptance tests on user stories Participates in a specific user acceptance testing process Records and stores test cases associated input data operations and expected results Interaction Design Requires knowledge of Usercentered design principles Native mobile conventions and capabilities for example Apples Human Interface Guidelines for iOS Googles Android design patterns Information hierarchy principles Task analysis System design processes Interaction patterns and templates To define and documents design details through process flows site maps wireframes and functional specifications in multiple formats Provides suggestions to create and define interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases more complex data exchanges and complete error conditions and contribute to the pattern library Visual Design Requires knowledge of Usercentered design principles Native mobile conventions and capabilities for example Apples Human Interface Guidelines for iOS Googles Android design patterns Templates and style guides Design tools To define and document design details at a system level with accurate design specifications for example position padding font size in multiple formats Leads visual quality assurance against a design specification and rapidly prioritizes and solves issues Creates and defines templates and style guides to design consistent and scalable design solutions at the system level Prototyping Requires knowledge of Prototyping disciplines tools and techniques within target environments Usercentered design principles Information hierarchy and design principles task analysis and system design processes To adhere to and use interaction patterns and templates to design prototypes that account for primary and secondary use cases complex data exchanges and error conditions and contribute to the pattern library Designs and develops prototypes and technical proofs of concept for example interaction models data transfer functional user interface components using a range of technologies for example HTML5 CSS JavaScriptjQuery PHPPythonRubyRoR Builds interactive models that can access live content and builds reusable components and tools to enable and facilitate prototyping Diagnoses and reports minor prototyping problems found while building working models Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and fosters a culture of belonging Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach events Respect the Individual Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members Respect the Individual Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments Respect the Individual Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Free Membership and discounts in fresh produce
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Paid education assistance with college degrees through our Live Better U program
  • Parental Leave
  • Pay during military service
  • Paid time off - to include vacation, sick leave and parental leave
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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