Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
- Location BENTONVILLE, AR
- Career Area Business Operations
- Job Function Business Operations Management
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD2125067
What you'll do at 
Position Summary...
As the Senior Manager of Business Operations eCommerce, you will play a critical role in shaping the success of our seller community by defining and monitoring performance standards, ensuring the adoption of these standards by sellers, and driving continuous improvement through data analysis and stakeholder collaboration. Your leadership will ensure the highest standards of seller performance, enhancing customer satisfaction and achieving our critical performance goals. This role requires a strategic thinker with strong analytical skills, the ability to manage cross-functional teams and to lead and inspire a team.What you'll do...
Key Responsibilities:
Develop and implement strategies to monitor, evaluate, and enhance seller performance, ensuring alignment with Performance Standards objectives.
Lead a team responsible for the operational execution of seller performance programs, including performance monitoring, reporting, and improvement initiatives.
Collaborate with cross-functional teams, including Product, Customer Service, and Data Analytics, to identify and address key drivers of seller performance.
Provide feedback to the Performance Operations Strategy and Programs team based on metrics and KPIs to effectively measure seller performance and operational efficiency.
Manage communication and relationships with key internal stakeholders, providing guidance to improve performance and compliance with platform standards.
Drive continuous improvement by identifying operational inefficiencies and implementing solutions to optimize processes and enhance seller engagement.
Stay informed of industry trends and best practices related to seller management and performance optimization.
Build, maintain and own process to ensure Product Roadmap and initiatives are meeting the strategic direction and needs of Seller Performance, Health, and Trust.
You'll sweep us off our feet..
Bachelor's degree in Business, Operations Management, or a related field. Master’s degree or MBA preferred.
7-10 years of experience in operations management, with a focus on seller performance management or seller/vendor relations, preferably in an e-commerce or online Marketplace.
Proven leadership skills with the ability to manage and motivate a high-performing team.
Strong analytical and problem-solving skills, with the ability to drive decisions based on data.
Excellent communication and interpersonal skills, with the ability to effectively manage stakeholder relationships at all levels.
Deep understanding of e-commerce operations and marketplace dynamics.
Experience with data analysis tools and software (e.g., Excel, SQL, Tableau) is preferred.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00
Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area OR 7 years’ experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area.2 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related areaPrimary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaAbout Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.
Discover NW Arkansas
- Art
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
CultureWalton Arts Center
Arkansas' premiere center for visual arts and entertainment.
EducationThe Amazeum
An interactive children's museum that's fun for the whole family.
CommuneBotanical Gardens
42 acres of premiere public garden space.
ExploreDevil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
come togetherFayetteville Square
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth