Position Summary...

What you'll do...

Are you someone who thrives in dynamic environments and is passionate about driving organizational change through strategic messaging?

If so, we welcome you to join our digital change acceleration journey and make a significant impact.

Job Summary: We are seeking a dynamic and strategic Director of Internal Communications and Change Management to lead and execute comprehensive communication strategies that support enterprise-wide transformation initiatives. This role offers the opportunity to significantly impact how we communicate internally, engage associates, and drive a strong, collaborative culture. The ideal candidate will have expertise in change management, corporate communications, and stakeholder engagement, ensuring that employees are informed, engaged, and empowered throughout transitions.

Key Responsibilities:

• Develop and implement innovative internal communication and change strategies, including digital transformation, associate engagement, process improvements, and cultural shifts. Lead initiatives to foster associate engagement and productivity.
• Craft clear, compelling messaging that aligns with business objectives and resonates with diverse audiences, including speeches, presentations, and thought leadership content.
• Ensure consistency in messaging across all communication channels, including email, intranet, presentations, town halls, and leadership briefings.
• Partner with leadership, CTO Operations, HR, and change management teams to assess organizational readiness and tailor communication strategies.
• Work closely with senior leaders and change champions to drive alignment and reinforce key messages.
• Create and maintain accessible communication channels for timely information dissemination. Utilize various communication formats, including digital platforms, events, and interactive sessions, to enhance message impact.
• Measure the effectiveness of communication efforts through employee feedback, surveys, and engagement analytics.
• Provide coaching and guidance to executives and managers on effective change communication techniques.
• Develop engaging content such as FAQs, newsletters, executive speeches, video scripts, and success stories to support change initiatives. Develop toolkits, templates, and resources to help teams communicate effectively during periods of change.
• Design and deliver workshops or training sessions on associate-centric topics and change communication best practices.
• Leverage technology to improve communication reach and impact (e.g., collaboration tools, internal social media, video updates).

Requirements:

• Bachelors degree in communications, Journalism, Marketing, Organizational Development, Business, or a related field (Masters preferred).
• 7+ years of experience in internal communications, change management, or a related role.
• Proven track record of effective communication and engagement strategies.
• Excellent written and verbal communication skills.
• Ability to work collaboratively and adapt to changing priorities.
• Strong analytical, project management, and problem-solving skills.
• Proficiency in communication tools such as SharePoint, Microsoft Teams, Slack, and digital collaboration platforms.
• Experience in technology organizations and global teams is a plus.
• Familiarity with change management frameworks (e.g., Prosci, Kotter) is a plus.

Preferred Qualifications:

• Certification in Change Management (e.g., Prosci) or Communications (e.g., IABC, CIPR).
• Experience in industries undergoing digital transformation or cultural change.
• Background in employee engagement, internal branding, or HR communications.

Success Metrics:

• Increased employee understanding and engagement with change initiatives.
• Positive feedback from leadership and employees on communication effectiveness.
• Measurable improvements in change adoption rates.
• High levels of alignment between communication strategy and business transformation goals.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmarts culture is a competitive advantage, and its fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed.  We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.  
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey. 

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – “ By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00

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Bentonville, Arkansas US-10735:The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Communications, Journalism, Business, or related field and 5 years’ experience in communications, journalism, business, or related area OR 7 years’ experience in communications, journalism, business, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management

Masters

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America