Sr Manager (Category Lead) – Collectibles (Comics, Coins and Media), Marketplace 

About the team and role 

The Senior Manager, Collectibles role will be responsible for leading the Coins, Comics and Media categories as part of the Collectibles business unit in Walmart Marketplace. The Walmart Marketplace is a curated community of respected, professional sellers who offer top-quality products with best-in-class customer service. The account management teams at Walmart Marketplace operate as category and account managers, straddling between establishing and driving operational strategy, seller account management to drive seller growth and business performance, while working closely with BD, site merchandising, and other cross-functional teams to drive operational rhythms for the business.  

What you will do 

As the Senior Manager of the category, you will be responsible for setting up the Comics, Coins and Media Collectibles business comprising of categories such as Comics, Coins, Vinyl music, Entertainment Ephemera and Collectible Books. Collectibles is a strategic growth area for Walmart and the category has seen incredible growth and dynamism recently. As the industry sees a new wave of innovation and consolidation, Walmart is poised to enter this exciting space, bringing new opportunity to the industry and sellers, while putting the community and hobbyist at the center.  

You will hire and build a high performing team of account and growth managers, working with them to build their accounts through strategic account planning, performance analysis, inventory insights, deals, events, and new product launches. You will be responsible for setting up the strategy for this new business and developing its operating and executional plans in close collaboration with cross-functional partners, while influencing across levels to bring your strategy to life. You will stay close to the pulse of the industry, innovating on behalf of sellers and buyers, while constantly seeking ways for Walmart to add value to the community. If you get excited by the idea of setting up a new business in a high-growth environment, then this role is for you! 

The role requires someone who is comfortable working with all levels and teams within the organization, including executive leadership.  Experience managing a team is a must.  Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical. 

You’ll sweep us off our feet if… 

• You are seller obsessed, and relationship driven. 

• You’re a visionary always looking for ways to distinguish from the competition. 

• You thrive in constantly evolving, fast-paced, dynamic environments. The idea of start-up within a larger organization excites you. 

• You are scrappy with a strong bias for action. 

• You’re results-oriented with a proven track record of leadership and taking ownership to produce exceptional results. 

• You build trust quickly and lead by influence with the ability to translate to varied audiences. 

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. 

• You are creative and resilient – always looking for new ways to approach problems and drive business performance. 

• You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box. 

• Have collectibles industry experience. 

You’ll make an impact by: 

• Developing an assortment strategy and management for the department; following processes and procedures for managing assortment quality; assisting with the development of lists of assortment needs for a department or category; developing plans to address needs; recording information used to assess assortment performance and opportunities. 

• Overseeing business performance: Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit. 

• Being a trusted advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a “one team” approach to accomplish the goals of the business and drive negotiations from a “win-win” perspective that establishes credibility and trust with our partners and delivers consistently improved performance.   

• Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly. 

• Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences. 

• Building a team: Hiring and managing a team of strategic account manager(s); developing their skills and acting as a mentor. 

Preferred Qualifications:  

• 7+ years’ experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred. 

• Collectibles or Comics experience 

• At least 3+ years experience managing a team 

• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines. 

• Strong negotiation, interpersonal and influential skills. 

• Detail and results-oriented with sense of urgency. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

About Walmart eCommerce 

We are Walmart eCommerce - the team shaping the future of online shopping by redefining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.