Senior Manager, Technology Operations (Program Man...

Senior Manager, Technology Operations (Program Management)

  • Location BENTONVILLE, AR
  • Career Area Information Technology
  • Job Function Technology Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1903012

What you'll do at

Position Summary...

What you'll do...

 

Sam’s Club Product team is looking for an experienced Portfolio Manager to drive visibility and improvements within Sam’s Club Product Operations PMO.   As a Senior Manager - Technology Operations, you will have accountability to one or more portfolios. These responsibilities will center on initial intake/prioritization and ongoing accountability. Intake and prioritization are the initial introduction into the portfolio and sets the foundation for future accountability and success.   

 

About the Team  

As a member of the Sam’s Product Operation team, you will be a trusted advisor to senior leadership with visibility across the entire portfolio.  You will work closely with senior leadership on items such as portfolio/program deliverables, Quarterly Business Reviews, Portfolio Health, and more.  

 

What You’ll Do:  

  • Manage the Portfolio Intake process. 

  • Align programs, projects and operations to strategic objectives.   

  • Provide recommendations around measuring, ranking, and prioritizing programs and projects. 

  • Collaborate to balance multiple priorities including unexpected projects that surface. 

  • Consistent review cadences with trusted data points.  

  • Work with the Experience Team to define KPIs and targets for the Portfolio. 

  • Partner with the Data team to build a Portfolio Score card, validation and reporting. 

  • Track progress through setting up the right cadences and report progress against OKRs to teams, cross functional stakeholders and Walmart leadership. 

  • Provide accomplishments and key portfolio metrics for All Hands and Townhallsand Quarterly reviews 

  • Lead a team of up to 8 program managers that support initiatives within your portfolio areas of responsibility 

 

 

What You’ll Bring: 

Ongoing communication and assessment of the portfolio is critical to realizing strategic goals. The below deliverables will support the responsibilities listed above:  

  • Intake assessments and insights 

  • Planning deliverables  

  • Portfolio reporting and Scorecard 

  • Prioritization model (including leadership alignment and understanding) 

  • Establish standard reporting template(s) 

  • Monthly wins & accomplishment for Portfolio  

  • Portfolio P&L governance 

  • Prepare Business Reviews and Deep Dive, Portfolio specific materials.  

 

 

Preferred Qualifications  

  • Experience successfully implementing a Continuous Improvement program. 

  • Project Management Professional (PMP) certification  

  • Background in Retail or eCommerce 

  • Tech program management  

  • People leader 

 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.  

 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.   

 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

‎ 

- Health benefits include medical, vision and dental coverage

‎ 

- Financial benefits include 401(k), stock purchase and company-paid life insurance

‎ 

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ 

For information about PTO, see https://one.walmart.com/notices.

‎ 

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ 

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

‎ 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

‎ 

For information about benefits and eligibility, see One.Walmart.

‎ 

The annual salary range for this position is $90,000.00-$180,000.00

‎ 

Additional compensation includes annual or quarterly performance bonuses.

‎ 

‎ 

‎ 

‎ 

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.

Discover NW Arkansas
Northwest Arkansas
NWA Crystal Bridges Museum of American Art

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Free Membership and discounts in fresh produce
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Paid education assistance with college degrees through our Live Better U program
  • Parental Leave
  • Pay during military service
  • Paid time off - to include vacation, sick leave and parental leave
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Recently viewed jobs