Manager, Supply Chain Management Freight Flow Cus...

Manager, Supply Chain Management Freight Flow Customer Service Manager-East

  • Location GROVE CITY, OH
  • Career Area Supply Chain and Logistics
  • Job Function Supply Chain Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1783549

What you'll do at

Position Summary...

What you'll do...

The Freight Flow Customer Service Manager-East is a key role within our organization, responsible for leading a team and ensuring efficient operations for on time pickup and delivery, providing great customer service for our suppliers and our private fleet. This role requires a strong focus on improving service levels and working closely with suppliers and Walmart’s private fleet to optimize processes.

This exciting opportunity will require team leadership, freight flow management, customer service improvement, supplier collaboration, process optimization, performance monitoring and reporting. You and your team will work primarily with 3rd party suppliers, Walmart transportation home office, Walmart transportation local offices, along with TCC leadership. This role is based out of the East Transportation Command Center in Grove City, OH and is an in-office role. This role reports to the Senior Manager at the ETCC/Supplier Resolutions Team.

You’ll sweep us off our feet if…

  • Proficient in Tableau and Power BI.
  • Strong analytical skills to interpret data and identify trends.
  • Knowledge of supply chain management principles and best practices.
  • Excellent communication skills to collaborate with internal and external stakeholders.
  • Strong leadership abilities to motivate and inspire team members.

You’ll make an impact by…

  • Ensuring compliance with policies and procedures.
  • Conducting meetings with team members and providing feedback on performance.
  • Implementing training and development programs to enhance team members’ skills.
  • Meeting with 3rd party suppliers and all internal stakeholders to identify and discuss challenges and steps to improve.

**Please note this role operated Tuesday-Saturday 8:00AM-5:00PM but subject to change at anytime

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 2 years’ experience in logistics, distribution, transportation, or related area OR 4 years’ experience in logistics, distribution, transportation, or related area. 2 years’ experience with Microsoft Office.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Fleet management, dispatch, or network analysis, Retail Logistics Operations

Masters: Business, Masters: Logistics, Masters: Supply Chain

Six Sigma - Certification

Primary Location...

3300 DEMOREST RD, GROVE CITY, OH 43123-8058, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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