Staff, Product Manager

Staff, Product Manager

  • Location SAN BRUNO, CA
  • Career Area Product Management
  • Job Function Product Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1767296

What you'll do at

Position Summary...

What you'll do...

Staff Product Manager - CRM

We are looking for a Staff Product Manager, who will work with our cross-functional team in marketing technology organization, and cross-functional teams across Walmart, to enable us to more efficiently execute on initiatives that are business critical. 

 

The Staff Product Manager of CRM - Marketing is a highly visible and impactful product leadership role. CRM marketing product helps deliver personalized emails, push notifications and in-app messages for Walmart’s customers. As the torchbearer for understanding the technical capabilities being developed across the customer organization, you’ll influence millions of Walmart customers in making their product decisions for both Walmart’s owned-and-operated and offsite marketing efforts. Reporting to the Director of Product, you’ll lead your business and engineering partners in researching, planning, executing and measuring the impact of CRM that you are enabling via this role.  

About Walmart Marketing

Named Ad Age’s Marketer of the Year in 2022, you’ll join an internationally recognized team of thinkers, creators, and problem solvers passionate about helping people save money and live better.

Walmart Marketing is a dynamic, multidimensional organization dedicated to redefining how the world shops through impactful creative and fast-paced innovation – all grounded in customer insights and brand strategy. We live out our company values each day while striving to exceed customer expectations and drive growth for the company.

We orchestrate marketing campaigns and experiences that reach millions of daily shoppers. Our work spans the digital and physical spaces and combines the work of numerous internal teams and external advertising and media agencies. Our teams work together to show our customers how they can save money and live better. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Marketing role at Walmart could be what you’ve been looking for.  

Our Marketing team has flexibility on location, for most of our openings, you can live within driving distance to one of our hubs: Bentonville, AR, Hoboken, NJ, San Bruno, CA, or Sunnyvale, CA. We’re moving toward 3 days in the office per week, with flexibility.

 

You’ll sweep us off our feet if…   

  • Deep understanding of product management as a practice and experience with running product scrums with engineers and data scientists  

  • Experience working with AI products and delivering customer solutions leveraging AI.  

  • Strong analytical capabilities to assess impact of various initiatives using marketing experimentation capabilities.  

  • Prior experience with email, push and in-app marketing and personalization and prior wins with demonstrable success around business goals.  

  • Prior experience with executing and delivering results in a highly matrixed organization via customer focus, business impact and prioritization.  

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 4 + years’ experience in product management, project management, management consulting, retail or eCommerce business functions. MBA preferred.  

 

You’ll make an impact by: 

  • Develops and champions a product vision, strategy, and roadmap for all CRM products and personalization models in support of corporate goals and objectives by using customer and market research, customer and user feedback, customer usage, and competitive analysis to identify new product opportunities and enhancements; and presenting and clearly articulating product strategy to company leadership. 

  • Drives the product discovery process for large complex, and/or ambiguous projects by collaborating with the business, User Experience, and Engineering teams during discovery to assess value, usability and feasibility of product features; specifying, prioritizing, and communicating high level and detailed product specifications

  • Supports product implementation and deployment for large, complex, and ambiguous projects by engaging with Engineering and Project Management during implementation to answer questions and make scope trade off decisions; working closely with Marketing and the business to launch products and ensure their completion; coordinating post-launch activities to validate that the product works as designed and that acceptance testing was successful; and defining, tracking and improving key product metrics. 

  • You actively drive and contribute to resource planning to ensure program success and drive internal process improvements across multiple teams and functions 

  • Skilled at diplomacy and aligning stakeholders with competing priorities, including senior leaders.  

  • Ability to manage complex business problems in terms of people, processes, and technology to enable teams and deliver best-in-class products. 

  • Able to exercise technical judgment to keep goals for programs, projects, and products realistic and attainable within a given timeline. 

 

How you’ll thrive at Walmart:

  • Performance-based incentive awards

  • 401k with company match

  • Discounted employee stock purchase plan

  • Paid parental leave,

  • New surrogacy & adoption benefits

  • Unlimited Flex Time Off

  • Working alongside a diverse group of collaborative and innovative team members

  • Opportunity for growth and development across several areas of the Fortune 1 organization

  • And much more

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $143,000.00-$286,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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