Senior Manager, Data Science – Conversational AI

Senior Manager, Data Science – Conversational AI

What you'll do at

Position Summary...

What you'll do...

The Cortex team is the core A.I. platform powering the vision of delivering the world’s best intelligent personal assistants to Walmart’s customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences.

We believe conversations are a natural and powerful user interface for interacting with technology and enable a richer customer experiences – both online and in-store. We are building and designing the next generation of Natural Language Understanding (NLU) services that other teams can easily integrate and leverage, and build rich experiences: from pure voice and text shopping assistants (Siri, Google Assistant, Text to Shop), to customer care channels, to mobile apps with rich, intertwined, multi-modal interaction modes (Me@Walmart).

Interested in diving in?

We need a passionate and seasoned manager to help us improve and evolve our capabilities, taking into account the full conversational context, multi-modal interactions, and an ever increasing list of use cases.

Come at the right time, and you will have an enormous opportunity to shape the team and make a massive impact on the design, architecture, and implementation – in the context of an innovative, mission critical product, driven by data-science, used every day, by people you know, and which customers love.

This role leads overall programs, partnering with project teams and business partners, and supports problem solving efforts. You will provide leadership, mentoring, and coaching to team members, along with supporting their development of business and technical skills. Based on the specific data science team, this role would need to be Proficient in one or more data science specializations, such as optimization, computer vision, recommendation, search or NLP.

As a Data Science Manager, you will provide executive summaries to all levels of the organization and leverage your business knowledge and network to identify opportunities to leverage data science solutions. This role is expected to collaborate with other Data Science Managers across the organization for aligning strategies and effectively managing talent. These responsibilities require effective communication skills, building relationships and partnerships, and leveraging business proficiency to solutions and recommendations.

Minimum Qualifications

  • Masters degree in Computer Science, Physics, Mathematics, Statistics, Data Science or related technical discipline
  • 3+ years with an engineering or data-science individual contributor role.
  • 2+ years of hands-on management experience
  • 2+ years experience collaborate directly with cross functional team such as product, business stakeholders on clarifying business requirement and presenting machine learning solutions
  • Ability to manage innovative technology project
  • Ability to manage multiple business stakeholders and technology leaders simultaneously.
  • Strong Risk Management: Identify potential risks and escalate as needed, identify critical path activities, remove roadblocks to ensure progress
  • Strong communication skills both written and verbal; ability to communicate at all levels; able to influence/challenge and negotiate with minimum direct supervision
  • Strong communication and interpersonal skills with the ability to present technical solutions to non-technical audiences
  • Demonstrated ability to make decisions, adapt to change
  • Strong track record of identifying, hiring, nurturing and mentoring top talent
  • Be hands-on in all aspects of the project lifecycle from requirements gathering, data acquisition and preparation, hypothesis generation, ideation, coding, testing, and deployment of data science products.

Preferred Qualifications

  • Knowledge and strong interest in AI innovation trends
  • Strong expertise and knowledge in deep learning, NLP, ML-ops, and distributed systems

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.



Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $143,000.00-$286,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

680 WEST CALIFORNIA AVENUE, SUNNYVALE, CA 94086-4834, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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— Shelby, Project Analyst

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All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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