Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Staff, Technical Program Manager
- Location SUNNYVALE, CA
- Career Area Project and Program Management - Technology
- Job Function Technical Program Management
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD1712694
What you'll do at
What you'll do...
The Program Management Office drives the execution of the rhythms needed to achieve the platform's goals in an agile, predictable, & efficient manner. We play our part in innovating on the world’s largest stage. The team owns the execution rhythm to deliver high quality outcomes based on product roadmaps. You’ll deliver customer-centric solutions for some of our most strategic operating frameworks.
As part of the Transaction Systems organization PMO, this role will be a crucial enabler for end-to-end delivery of programs spanning cross-functional and geographic boundaries. We are looking for a delivery-obsessed collaborator, an individual contributor who will work alongside talented Engineering teams to deliver the best value for our customers. This could involve world class cross-platform payment platforms, building and enhancing Walmart rewards experience etc. Walmart is investing in transforming these spaces with latest technology and we are looking for talented individual who can use their engineering and leadership skills to help our teams solve complex problems.
About Team: Walmart’s Payment & Fraud group
Our team creates reusable technologies to help with customer acquisition, onboarding, and empowering merchants, while ensuring a seamless experience for both of these stakeholders. We also optimize tariffs and assortment in accordance with Walmart's Everyday Low Cost philosophy. We not only create affordability, but we also deliver customized experiences for customers across all channels - in-store, mobile app, and websites. This role will own programs that involve Marketplace initiatives and will span Payments, Tax and Fraud verticals. Walmart’s Payment group is responsible for enabling the core services and systems that support customers’ ability to pay for merchandise whether in stores & clubs or in the eCommerce environment, and to provide a frictionless, bullet-proof payment experience for customers. We are looking for a talented individual who can use their engineering, software architectural and leadership skills to help our teams solve complex problems. As the Staff Technical Program Manager, you will be required to influence, collaborate, set direction, mentor and be a servant leader to multiple teams participating and contributing in the transformation of our products and platforms in the payment and settlement area. You’ll also assist in driving the transformation of the payment space with peers to unite the physical retail and online payment and settlement/reconciliation systems. We are looking for a delivery-obsessed collaborator, an individual contributor who will work alongside talented Engineering teams to deliver the best value for our customers. This could involve world class cross-platform Fraud platforms, building and enhancing Walmart rewards experience etc. You will use your technical skills to understand the end-to-end fraud system, including software capabilities, ML detection, operational processes, fraud policies and the dependencies across teams that the fraud system creates. You will use that knowledge to plan and execute complex fraud programs with multiple stakeholders.
About Team: Transactional Systems
What you'll do:
·Manage multiple highly complex projects (for example, system integrations) or a large complex global eCommerce program by driving projects through the lifecycle phases to successful completion as defined in project's charter; serving as the program lead for multiple projects; developing and maintaining a project schedule to track milestones; developing and executing plans for managing risk; escalating project-related issues to management in accordance with project guidelines and requirements; managing project change control processes; coordinating production issue resolution; interpreting data to help guide teams towards issue resolution and risk management; making recommendations regarding solutions to problems or issues; and presenting project status updates to senior leadership and key stakeholders.
·Lead the development of eCommerce projects and programs by collaborating with subject matter experts to develop project scope; forecasting projected expenses; developing and managing project or program budget; establishing metrics to ensure adherence to established expectations; developing capital & resource plans; developing project timelines and deliverables; ensuring successful delivery; and providing feedback regarding project success.
·Manage geographically distributed teams, offshore development teams and third-party vendors (for example, software vendors, hardware vendors, content providers etc.) by coordinating internal and vendor schedules & priorities; integrating teams and vendors into project strategy; communicating project status; evaluating system capabilities and ensuring sustainable functionality; ensuring delivery of proper functionality; and managing communications from vendors to internal stakeholders.
·Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
·Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
·Model compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; and demonstrating and assisting others with how to apply these in executing business processes and practices.
·Act as an altruistic servant leader and are consistently humble, self-aware, honest, and transparent.
·Demonstrate curiosity and a growth mindset; foster an environment that supports learning, innovation, and intelligent risk-taking; and exhibit resilience in the face of setbacks.
·Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
·Adopt a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
·Build strong and trusting relationships with team members and business partners; work collaboratively and cross-functionally to achieve objectives; and communicate with energy and positivity to motivate, influence, and inspire commitment and action.
·Create a discipline and focus around developing talent; promote an environment allowing everyone to bring their best selves to work, empower associates and partners to act in the best interest of the customer and company, and regularly recognize others’ contributions and accomplishments.
What you'll bring:
·You have excellent analytical and critical reasoning skills with a strong focus on execution
·You champion product vision, strategy, and roadmap for the product area in support of corporate goals and objectives
·You drive the execution of multiple business plans and projects
·You drive project implementation and deployment for large, complex, and ambiguous projects
·You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
·You are a team player, with the courage to drive change through disruption while maintaining a respect for the team
·You possess strong collaboration skills and approach problems with positive intent while driving towards resolution
·You have great attention to detail and exceptional follow through
·You are a stickler for process and organized project management
·You have strong business acumen and demonstrate proficiency in general business disciplines
·You can coordinate teams spread across many geographical locations and are flexible in work schedule
·You can perform successfully in a high performing environment with tight deadlines and high expectations
·You are able to influence both internal and external stakeholders
·You can manage expectations with stakeholders and build solid business relationships
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .The annual salary range for this position is $112,000.00-$192,000.00Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Stock equity incentives
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
Primary Location...640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, Silicon Valley
You don’t have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.Discover Silicon Valley
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Computer History Museum
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Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth