(USA) Senior Manager, Operations Improvement

(USA) Senior Manager, Operations Improvement

  • Location DENVER, CO
  • Career Area Business Operations
  • Job Function Business Operations Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1709174

What you'll do at

Position Summary...

What you'll do...

Directs heating, ventilation, air conditioning, and refrigeration, plumbing, electrical, and critical power maintenance and service operations by evaluating current and future projects; examining facility needs; evaluating equipment needs; identifying equipment to increase efficiency; directing temperature adjustment; analyzing systems and load requirements to determine setback modes for energy reduction; evaluating air flow and humidity needs; ensuring functioning of facility systems; developing standard operating procedures ; and establishing facility maintenance inspections and preventive maintenance programs.


Oversees execution of sustainability initiatives to meet Environmental Protection Agency compliance programs by reviewing project schedules; resolving issues from vendors, service providers, and contractors regarding scope of work; and providing technical training.


Manages complex projects by determining work assignment priority; planning work assignments; developing and maintaining workforce and manpower needs; supervising work in progress; inspecting completed assignments; creating punch lists to document discrepancies; ensuring completion of projects and assignments; and verifying and approving material requisitions and timecards.
Directs regional field operations by developing goals and direction; approving activities; controlling maintenance costs; tracking facility-scheduled preventive maintenance service completion; monitoring contractor performance; assisting in district goal-setting; and reviewing progress on initiatives.


Ensures financial sustainability by developing and approving budgets up to authorization spend for capital expenses, staff needs, and staff compensation increases; presenting budgets ; evaluating return on investment; collecting scopes of work and sign off sheets; approving contracts and invoices; and determining people resource requirements based on workload, cost, and company growth.


Reviews budget plan by verifying cost estimates on requested and planned projects; approving purchases of parts, materials, equipment, and supplies; providing technical assistance and consultation to facilitate purchases; and verifying purchase receipt and acceptance.


Maintains project oversight by ensuring timelines are met and coordinating changes; managing costs; monitoring the status of work and communicating schedules; providing updates to administrative coordinator to track; ensures availability of materials and equipment; preparing labor and material cost estimates; recommending equipment and facility improvements and cost reductions; approving invoices.


Manages department budget by gathering and analyzing data trends; validating spending related to materials and labor; reviewing facility-related invoices by set procedures; developing reports; approving expenditures at set spending limit; managing warranty reimbursement; and ensuring landlord compliance with lease agreements.


Ensures compliance with federal, state, and local heating, ventilation, air conditioning, and refrigeration industry laws, regulations, and guidelines by reviewing new and existing laws, regulations, and guidelines; and conducting inspections. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the

Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $99,000.00-$198,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business or related field and 4 years’ experience in retail operations, content development, project management, or related area OR 6 years’ experience in retail operations, content development, project management, or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Retail Industry, Training and Development, Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location...

7800 SMITH RD, DENVER, CO 80207-1719, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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