Position Summary...

What you'll do...

Walmart is focused on shaping strategies to exceed our customers’ expectations and become the first choice for everything our customers need, however they want to shop.  As the Senior Manager, Insights Consulting - Seasonal Insights at Walmart, you will play a pivotal role in understanding customer behaviors and attitudes surrounding holidays and seasonal events.

This position requires the ability to distill and deliver insights that help drive both strategy and execution. Core responsibilities of the role include conducting both qualitative and quantitative research, analyzing data, and providing valuable seasonal insights that inform our marketing, product assortment, and customer engagement efforts.  You will help discover Seasonal insights that will be infused into project workstreams so that Walmart can connect authentically with our customers.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Project Scope / Insights Partnership Strategy: Manages multiple small-to-medium cross-functional research and analytics projects that support a business area or category.

Business Partnerships: Consults with senior leadership/ business partners (e.g., Sr. Directors /Directors) to understand goals/functional objectives, understand and identify key business issues and formulate ideas to mitigate current and future business challenges/issues; confirms functional research objectives and oversees development of tactical research plans. Manages the creation of and presents actionable recommendations to Sr. Directors/Directors to contribute to business results. Serves as a subject matter expert to the business on market insights.

Problem Solving Approach and Data Identification: Reviews proposed research hypotheses with a view towards investigating unrecognized business issues. Reviews and advises on most efficient and appropriate research methodology (e.g., primary vs secondary research, advanced analytics, predictive analytics). Defines tactical methods and procedures to identify, collect and collate complex and large data sets from research and/or customer surveys for small-to-medium projects.

Research and Data Analytics: Manages the development and application of research methodologies and analytics to address advanced business and technical problems and support data-driven decision making. Supports more experienced team members with the development of the research or analytics approach. Reviews data models, analysis and approaches undertaken by third parties for outsourced projects.

Insights Identification: Reviews information from multiple sources, and organizes research and analytical findings to present clear, actionable solutions to strategic business issues. Performs detailed data reviews with internal teams (e.g., Advanced Analytics) or third-party vendors to develop preliminary recommendations for functional teams. Crafts key insights and messages in reports/executive presentations, translating findings and preliminary recommendations into actionable plans in a clear, compelling manner for non-technical audiences and senior leadership.

Collaboration: Collaborates with functional leadership and cross-functional teams (e.g., Customer Experience, Merchandising) to develop consultative solutions for multiple small-to-medium projects. Interacts on a daily basis, and collaborates with external business partners and vendors.

Storytelling: Knowledge of concepts and the ability to plan, create and present business proposals, concepts and ideas via storytelling using actual business scenarios that are situation-specific, engaging, memorable and persuasive vs one-way, fact-based presentations.

Live our Values 

• Culture Champion:  Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. 

• Servant Leadership:  Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
  Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

• Digital Transformation & Change: Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.

• Deliver for the Customer: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.

• Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

• Diversity, Equity & Inclusion: Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.

• Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. 
  Talent Management: Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

You will sweep us off your feet if you have: 

• Consultative experience and the ability to see the big picture without sacrificing attention to details

• Outstanding communication and story-telling skills

• Historical success partnering with key stakeholders to paint a customer-centric vision

• Strong customer research and analytic skills

• An agile, curious, and self- motivated mindset which translates into a desire for continuous improvement

• Strong collaboration skills and the willingness to work with others to create more impact

• A solid understanding of data analytics and visualization tools 

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position. Observes associate, customer, or supplier behavior. Enters and locates information on computer. Presents information to small or large groups and individuals. Communicates effectively in person or by using telecommunications equipment. Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Visually verifies information, often in small print. Reads information, often in small print.

Physical

Travel is necessary to perform one or more essential functions of this position. Travelling domestically to and from multiple facilities, worksites, or research locations may occasionally be required.  These trips may include consecutive overnight stays.

Minimum Qualifications

• Bachelor's degree in Business Administration or related field and 3 years' experience in marketing research, data analytics, consulting, or related field OR 5 years' experience in marketing research, data analytics, consulting, or related field

Preferred Qualifications

• Master's degree in Business Administration or related field.

How you’ll thrive at Walmart:

• Performance-based incentive awards

• 401k with company match

• Discounted employee stock purchase plan

• Paid parental leave, 

• New surrogacy & adoption benefits

• Unlimited Flex Time Off

• Working alongside a diverse group of collaborative and innovative team members

• Opportunity for growth and development across several areas of the Fortune 1 organization 

• And much more

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...