Business Operations Manager I - Workforce Planning...

Business Operations Manager I - Workforce Planning & Strategy

  • Location HOBOKEN, NJ
  • Career Area Business Operations
  • Job Function Business Operations
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1661294

What you'll do at

Position Summary...

What you'll do...

About Walmart Connect

At Walmart, the customer is always #1. Since the first Walmart store opened in 1962, we've kept our customers at the center of everything we do. At Walmart Connect, we connect brands more meaningfully in customers’ everyday lives to accelerate shared growth. We work alongside some of the most talent people and best brands to engage with more than 150M households who shop with us. This is a unique opportunity to join a high growth business within the largest company in the world. 

We are dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full funnel ad solutions leverage Walmart’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers.

About the Role

The Business Operations organization at Walmart Connect is the connective tissue of the organization and stands at the center of the Walmart Connect team.  We work across teams to drive cross-functional alignment and enable growth and scalability of the business. We are the internal problem solvers of the organization, the swiss army knife team, and we lead and drive strategic decision-making and execution of strategic initiatives across the entire company.  

The Business Operations Manager II – Workforce Planning & Strategy will:

  • Support the Lead with HR & Talent Acquisition framework for headcount planning.
  • Partner with the internal stakeholders to be a key strategic driver behind workforce management for WMC
  • Build, own and maintain workforce management processes for headcount to allow for efficient hiring, reporting, planning
  • Drive analysis of headcount and identify opportunities for growth and efficiency
  • Work with cross-functional partners to enable initiatives and changes for continuous improvement as it relates to workforce management
  • Support Talent Acquisition & WMC business partners by improving operational efficiencies in the hiring process
  • Partner with learning & development in trainings for hiring managers and onboarding programs for new associates
  • Develop, scale, and lead university full-time and intern programs within WMC
  • Support HR with strategic workforce and talent related projects
  • Help drive HR initiatives for WMC in partnership with People & TA
  • Build productive and positive relationships across the organization at all levels to drive influence.
  • Build & manage high performing team, provide mentorship and leadership
  • Be game to take on anything else fun that comes up


  • Strong Communications skills
  • Bachelor’s degree in business or related field or equivalent experience 
  • Advanced PowerPoint, Outlook, and Excel proficiency
  •  5+years relevant work experience in Management Consulting, Business Operations, strategy, and/or People Operations


  • Digital advertising or media experience a plus
  • Experience in talent & organizational strategy/consulting
  • Strong analytical and quantitative skills (left & right brain)
  • Able to be strategic but in the weeds / operationalize as needed
  • Ability to manage, communicate and work with C-level executives
  • Experience leading and managing large cross-functional projects and teams
  • Detailed oriented and organized with ability to prioritize and juggle multiple projects, High EQ skills and ability to communicate clearly with all different types of people
  • Exceptional follow through and project management skills
  • High level of accountability, proven ability to take ownership
  • Self-motivated and extremely proactive
  • Comfortable with ambiguity and change
  • Experience with Vlookups, Pivot Tables, and data visualizations.
  • Knowledge of database management tools (SQL or R) is a plus
  • Experience managing and leading a team a plus

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor degree in business or related field or equivalent experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

Recently viewed jobs