Job Description 

Evaluates program performance by comparing projections to actual results; identifying and analyzing key performance indicators and trend data; conducting return-on-investment analyses; reviewing customer response and feedback from key stakeholders; identifying and addressing cross-functional program and project issues; collaborating with teams across the company to leverage processes in order to increase service and product capabilities; and recommending adjustments and process improvement ideas to leadership to meet deliverables. 

Drives informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business; creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle. 

Interprets and utilizes information for one or more initiative work streams by using various analytical methodologies; developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes. 

Drives program management process improvement by overseeing and/or conducting gap analyses; evaluating and determining practicality of improvement opportunities; developing improved processes based on best practices and standards; ensuring alignment of process improvement with department and company strategy; providing guidance to project leads on process improvement; gaining buy-in and approval from leadership on process improvements; and overseeing the implementation of processes.  

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.  

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.  

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.  

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. 

 
Live our Values  

 
Culture Champion  
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.  

 
Servant Leadership  
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. 
Embrace Change 

 
Curiosity & Courage  
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.