Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Operations Analyst III
- Location BENTONVILLE, AR
- Career Area Information Technology
- Job Function Information Technology
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD1612783
What you'll do at
What you'll do...
We are looking for an Operations Analyst III to help coordinate business impacting incident management and senior management communication. As part of Sam's Club System Resolution team, you'll work horizontally across all of tech teams to drive various business and technical initiatives as prioritized by leadership.
Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support service.
What you'll do:
- Work across multiple Application Teams and their leadership to ensure OE Initiatives are completed on time and timelines is followed.
- Engage and drive appropriate Application teams to resolve business impacting issues in a timely manner, while also providing timely updates quickly and efficiently to Senior Management.
- Monitor dashboards and alerts to help Application Teams resolve issues immediately.
What you'll bring:
- Self-starter, able to engage and escalate issues based on priority matrix and business impact
- Flexible and adapt to changes
- Excellent written and verbal communication skills, especially to Senior Leadership
- Effective time manager and multitasker
- Servant leadership mindset, Teammate approach
- Intense attention to detail
- Continuous learner
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor of Science and 3 years operations analyst experience OR 5 years operations analyst experience.
5 years’ Service Desk experience or equivalent
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Availability management processes, Change management processes, Problem and incident management processes, Production support, including problem identification, ticket documentation, and customer and vendor relations, Remedy for change management, problem and incident management, and availability management
Primary Location...2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America
About Sam's Club
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, NW Arkansas
With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum—NWA has something for everyone.Discover NW Arkansas
Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
42 acres of premiere public garden space.
Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Free Membership and discounts in fresh produce
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Paid education assistance with college degrees through our Live Better U program
- Parental Leave
- Pay during military service
- Paid time off - to include vacation, sick leave and parental leave
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth