IT Systems Analyst II, Technology Support - Health...

IT Systems Analyst II, Technology Support - Health and Wellness Non-Store Operations

  • Location ORLANDO, FL
  • Career Area Software Development and Engineering
  • Job Function Software Development and Engineering
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1608437

What you'll do at

Position Summary...

What you'll do...

Traveling is required!!!

IT Systems Analyst needed for the Orlando market in Florida to answers systems issues by…

  • providing technical support

  • troubleshooting systems issues

  • collaborating with stakeholders to determine root cause of systems issues

  • communicating systems issues and resolutions to management.

Assists in technical support and maintenance by…

  • planning and executing scheduled maintenance upgrades

  • talking to clients and users to determine the nature of any problems they encounter

  • responding to breakdowns

  • installing and configuring computer hardware, software, systems, networks, printers and scanners; and maintaining records of software licenses.

Resolves technical support issues related to applications by…

  • coordinating service on telephones as needed

  • identifying equipment needs

  • reporting hardware needs.

Provides technical support for functional areas by…

  • researching and troubleshooting technical issues related to web-based applications and the intranet

  • identifying solutions to issues related to web-based applications and the intranet

  • enlisting support of divisions as needed.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by…

  • providing expert advice and guidance to others in the application of information and best practices

  • supporting and aligning efforts to meet customer and business needs

  • building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by…

  • building relationships and partnerships with key stakeholders

  • identifying business needs

  • determining and carrying out necessary processes and practices

  • monitoring progress and results

  • recognizing and capitalizing on improvement opportunities

  • adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by…

  • incorporating these into the development and implementation of business plans

  • using the Open Door Policy

  • demonstrating and assisting others with how to apply these in executing business processes and practices.


Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change

Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field OR 2 years’ experience in technology, system management and integration, process design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Using basic functionality of Microsoft Office, Working in a support role or computer operations environment

Primary Location...

, PARKSOUTH E SUITE 100 ORLANDO, FL 32837-0000, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

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