Manager, Operations Analyst - Principal Technical ...

Manager, Operations Analyst - Principal Technical Writer, Walmart Connect

  • Location SAN BRUNO, CA
  • Career Area Information Technology
  • Job Function Information Technology
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1433967

What you'll do at

Position Summary...

What you'll do...

Responsibilities:

  • Develop in-depth knowledge of the online advertising industry, Google Ad Manager, and Walmart-specific advertising systems.
  • Generate reference material for both our Sponsored Products API and Display offerings
  • Work with cross-functional experts to build your understanding of Walmart Connect products
  • Utilize tools including but not limited to Swagger / OpenAPI, GitHub, HTML to develop clear, concise documentation
  • Partner with Product Managers and Developers to understand document product capabilities and new features
  • Work with cross-functional teams on documentation projects as needed

Minimum Qualifications:

  • Bachelor’s degree in Communications, Journalism, Business, or related field and 4+ years of experience in communications, journalism, business, or relevant area OR 8+ years of experience in technical writing, engineering, product, or a related technical field
  • Ability to quickly learn technical information
  • Excellent analytical and written communication skills
  • High attention to detail and commitment to excellence
  • Project-management experience
  • Ability to work independently

Preferred Qualifications: 

  • 8+ years of experience working with cross-functional teams
  • Understanding of API basics
  • Knowledge of the digital ecosystem and digital advertising a plus
  • Experience with a version-control system such as Git
  • Team management experience
  • Previous exposure to online advertising industry
  • Ability to make documentation-related edits directly to our Java codebase

#WMC

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $120,000.00-$180,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor of Science and 4 years operations analyst experience OR 6 years operations analyst experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Availability management and escalation processes, Change management processes, Information Technology Infrastructure Library (ITIL), Problem and incident management processes, Production support, including problem identification, ticket documentation, and customer and vendor relations, Remedy for change management, problem and incident management, and availability management

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

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