Crisis Manager - Dispatcher

Crisis Manager - Dispatcher

  • Location BENTONVILLE, AR
  • Career Area Global Investigations and Security
  • Job Function Global Investigations and Security
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD136854

What you'll do at

The Home Office Global Security team is looking for night time crisis management professionals to help manage crisis incidents by answering calls that come to the emergency operations center. You will be responsible to coordinate the appropriate security response, using judgement and knowledge of protocols, to resolve each incident. Manages crisis events by rooting out variables involved and advising on decisions based upon these variables; activating and coordinating crisis responders from various disciplines from across the company based upon the needs of the situation; leveraging partners to bring the proper resources, assets, and services to ensure resolution of the crisis event; ensuring proper event communication updates to the appropriate stakeholders and leadership based on the event; leveraging technology and communications platforms to capture event information and coordinate the event; closing out events in internal systems when appropriate; and conducting and coordinating post-event analysis for continuous improvement. Develops relationships necessary to prepare for and respond to emergency situations by identifying and maintaining collaborative partnerships with internal and external organizations; providing guidance to internal business partners on emergency preparedness and response processes and procedures that enable the business to minimize disruptions; developing rapport with all levels of management; creating an environment that provides customer service for internal and external partners and customers; and benchmarking other organizations to search for value-added emergency preparedness and planning services and key partners for the company. Conducts data-driven assessments of internal and external security risks to people, business operations, and assets by evaluating the likelihood of crisis events; determining the vulnerability of company assets to the identified risk; evaluating the impact of risk to critical business operations; evaluating the effectiveness of existing security programs in relation to the identified vulnerabilities and risks; translating security risk data to identify business risks for stakeholders to determine appropriate risk response. Mitigates risks to company assets by evaluating requirements, constraints, assumptions, and variables for businesses; identifying and assessing available risk management options; conducting cost benefit analysis relating to business risk; and supporting implementation of value-based security and protective programs that are consistent with industry security standards and company policies. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Human Resources, Emergency Management, Risk Management, Security, or related field and 1 year’s experience in security, emergency management, risk management, law enforcement, fire service, or related area OR 3 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Emergency Management Masters: Business Administration

Minimum Qualifications

Minimum Qualifications: Bachelor’s degree in Human Resources, Emergency Management, Risk Management, Security, or related field and 1 year’s experience in security, emergency management, risk management, law enforcement, fire service, or related area OR 3 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Hello, NW Arkansas

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All the benefits you need for you and your family

  • Multiple health plan options
  • Vision & dental plans for you & dependents
  • Associate discounts in-store and online
  • Financial benefits including 401(k), stock purchase plans and more
  • Education assistance for Associate and dependents

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