Senior Manager I, Strategic Account Management

Senior Manager I, Strategic Account Management

  • Location HOBOKEN, NJ
  • Career Area Business Operations
  • Job Function -
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD1310090

What you'll do at

Position Summary...

What you'll do...

Partnership & Collaboration: Possess knowledge of: Stakeholder identification and mapping; stakeholder analysis; stakeholder communication;stakeholder engagement techniques; stakeholder management effectiveness tools and methods; fluency in specialized business vernacular. To beable to carry out the following responsibilities: Engages with team members on a periodic basis and establishes credibility; analyzes stakeholderneeds and partners with them to share relevant information; responds effectively and efficiently to requests; Takes a "one team" approach tocollaborate and accomplish goals for the business. Negotiation: Possess knowledge of: Negotiation techniques, tactics, tools, and processes; internal and external stakeholder mapping; regulatoryrequirements and management of supplier agreements. To be able to carry out the following responsibilities: Presents company positions and listensto positions of others; uses active listening and probing techniques to surface problems, issues, and interests; focuses on issues rather thanpersonalities; demonstrates a willingness to examine current positions; works to achieve "win-win" in negotiations; adheres to company andregulatory processes, values, and policies. Influential Communication: Possess knowledge of: Verbal/nonverbal behaviors; application and allocation of business communicationstyles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills anduniversal relationship building with ability to connect seemingly unconnected parties; influencing styles. To be able to carry out the followingresponsibilities: Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup; presents to andinfluences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructivemanner; independently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant,fact-based information; influences team members and leaders to take action based on sound recommendations; seeks and provides constructivefeedback, anticipates needs/questions, and responds appropriately. Strategic Business Acumen: Possess knowledge of: Industry, environmental, economic factors and competitors (for example, market fluctuations,changes in policies or politics, emerging technology, cultural practices); global business strategy; fluency in specialized business vernacular;translating business knowledge into actionable insights; business management practices across multiple domains (for example, merchandise, supplychain marketing, sales, technology, business systems, human resources) and in-depth knowledge of company practices; business metrics (forexample, fiscal financial targets, product sales, service line and operational budgets, technology spend). To be able to carry out the followingresponsibilities: Provides recommendations to business stakeholders to solve complex business issues (for example, operational processes, requiredskills, revenue generation opportunities); develops business cases for projects with a projected return on investment or cost savings; demonstratesdeep functional knowledge of the business unit/organization being supported; translates business requirements into projects, activities, and tasks andaligns to the overall business strategy; serves as an interpreter and conduit to connect business needs with tangible solutions and results;recommends new processes and ways of working; partners with stakeholders, internal and external, to identify and assess strategy choices forbusiness; provides advice and support to improve business and financial understanding and awareness within the business; monitors, analyzes, andtranslates data to provide information and evidence to support business strategies and requirements (for example, planning and reporting, businesscases, budgets); explains basic financial management reports; analyzes the varying approaches to expense and budget management. Entrepreneurial Innovation: Possess knowledge of: Overall business targets for all product categories; assortment of products available acrossmarkets; customer preferences and demand patterns; market pricing and deals across suppliers; concepts like Minimum Viable Product. To be ableto carry out the following responsibilities: Understands future customer needs to monitor market trends for assigned category and makerecommendations; creates quarterly plans and enables implementation to achieve sourcing targets; recommends changes in merchandiseassortment based on customer feedback, local market preferences, and seasonality; recommends changes in product mix, SKU mix, prices, andassortment based on customer feedback; identifies and assesses the value of adopting or adapting elements of business models from otherindustries. Seller Lifecycle: Possess knowledge of: Seller segment, business structures, categories, and capabilities; key performance metrics and evaluationtechniques; market forces and global trends that may impact seller performance; business drivers for sellers, markets and segments. To be able tocarry out the following responsibilities: Implements strategies to identify and develop new and emerging sellers across the world; develops value creationrelationships with sellers, acting as strategic partners; engages with sellers to gain and leverage their insights on categories and markettrends; conducts seller business reviews and develops strategies to improve performance; serves as an escalation contact for major issues withperformance and reviews and terminates as required, working with Legal. Digital Literacy and Analytics: Possess knowledge of: Sources of relevant data; data analysis techniques; data dashboard tools (for example,PowerBI, Tableau); sources of industry trend information; spreadsheets, databases, and presentation software. To be able to carry out the followingresponsibilities: Leverages data analysis tools to explore simple data, perform basic statistical analysis, derive insights, and create basic reports;identifies, implements, and drives technology change within scope of work; uses visualization tools to represent data and constructs coherent stories to influence decisions; explains how customer analytics can enhance customer relationship management; helps others locate learning resourcesrelated to customer analytics; identifies the business units currently using customer analytics within the organization; describes the major initiativesthat depend on customer analytics for successful outcomes; explains the relationship between statistical measurement and business improvement;explains measurements of business performance and how to identify trends; describes the technology and core applications used for trackingbusiness performance and applying data to business decisions. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business or a related field and 3 years’ experience in Business Management, Marketing, Omni-Channel
Merchandising, or a related area. Option 2: 5 years’ experience in Business Management, Marketing, Omni-Channel Merchandising, or a related

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Management, Marketing, Omni-Channel Merchandising, or a related area

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see

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