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(USA) Senior Merchant (HO)
- Location BENTONVILLE, AR
- Career Area Merchandising and Online Operations
- Job Function Merchandising and Online Operations
- Employment Type Regular/Permanent
- Position Type Salary
- Requisition WD1309021
What you'll do at
What you'll do...
Omni Channel Customer Focus: Makes customer-centric recommendations and decisions across all customer touchpoints. Constantly incorporates applicable and actionable customer feedback. Understands customer behavior across channels, or within relevant channels . Guides suppliers and vendors in the development of customer-focused processes and products.
Team Management: Manages selection, performance, development, and terminations for assigned team and drives engagement. Manages daily and weekly key priorities and tasks to be completed by direct reports or cross-functional team. Provides career guidance. Supports and ensures compliance with company guidelines on diversity and inclusivity.
Category Administration: Supports the resolution of strategic supplier issues and serves as the key contact for suppliers throughout item lifecycle. Supports activity planning, facilitates store communications and merchandise sets for corporate events, and provides other merchant support. Supports processing for imports and manages other supply chain nuances . Decides items for creation post modular walk or line review . Supports the management of funds coming from trade funds.
Pricing: Owns pricing decisions across items. Manages COOPs agreements. Recommends competitors for category price match and items to be linked to apply EDLP principles. Supports markdown.
Category Strategy: Owns category strategy, develops plans for a complex category, and supports the long-term business unit plan. Oversees pricing and promotion strategy. Executes prioritized strategic initiatives . Analyzes competition, customer behavior, industry trends, and the macro environment.
Channel Strategy: Owns decisions around the channel strategy for a complex category. Makes recommendations and drives channel alignment. Collaborates with supply chain as needed. Makes decisions.
Financial Management: Owns the profit-and-loss (P&L) management for a complex category. Analyzes daily business . Identifies execution of levers needed to meet financial targets. Determines Open to Buy, Pricing Actions, and inventory-related decisions which influence category P&L.
Supplier Negotiations: Supports the identification of negotiation levers, gives, and takes. Drives price leadership and profitability. Defines negotiation cadence. Suggests information for dossiers . Advises on response and escalation paths. Conducts supplier negotiations and recommends guardrails. Owns decisions on suppliers and supplier execution, communication, and support. Makes decisions on terms and conditions. Decides performance tracking metrics. Identifies negotiation training for direct reports.
Shopper/Customer Experience: Owns decisions on filtration rules for search results and search queries for complex, category-level search terms. Develops attribution strategy for search engine optimization. Recommends taxonomy. Owns how we show product physically; fixture type, sample, online pick up/delivery.
Budgeting & Forecasting: Supports budget creation for a complex category. Develops the financial forecast and financial plan and determines inventory purchase amounts. Partners with merchandising business analysts/planners to support the creation and execution of financial objectives.
Features and Promos: Supports and executes strategy decisions for monthly features for a complex category across store and online channels. Recommends and supports Merchandising Operations in the execution of approved features.
Item Setup & Maintenance: Supports item cross-referencing as needed decisions, item traits. . Decides pack type and shipping channels. Supports content and imagery processes for a complex category.
Modular & Assortment: Decides modular layout principles for a category along with the modular team. Guides space allocation within a category for modular relay. Implements assortment strategy through modular work. Supports walkthrough execution and post-walkthrough adjustments. Defines the Modular Store Clusters/Traits. Helps determine finalized mods. Strategically reviews and approves all modular drawings and cutdowns. Successfully uses and implements digital data to influence modulars. Supports company objectives and delivering against Key Performance Indicators in the execution of modulars.
Data and Digital Acumen: Leverages data analysis tools to explore complex data. Develops and tests hypotheses. Builds and presents insights. Uses visualization tools to represent data and construct coherent stories to influence decisions. Identifies, implements, and drives technology change within scope of work. Successfully uses data to influence strategic work.
Private Brands & Product Development: Supports private brand strategy for a complex category. Cascades strategy approved by department lead. Supports assortment decisions, identifies gaps and opportunities, and makes brand decisions for specific items. Agrees to product guidelines, recommends mod guidelines, decides distribution points, and advises the packaging team.
Replenishment: Supports decision-making based on On-Time In-Full and DSD receiving performance as needed. Advises and executes fines and penalties . Supports planning objectives. Helps determine pack size, channel decisions, and alignment for items as needed. Guides on channel ratio of import/domestic units and feature set quantity. Supports optimal pack size and freight terms decisions.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.
Live our Values
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor’s degree in Business, Merchandising or related field and 4 years’ experience in merchandising, buying, financial planning, operations, or related area.OR 6 years’ experience in merchandising, buying, financial planning, operations, or related area.
1 years’ supervisory experience.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Microsoft Office, Negotiating with third-party suppliers, Supervisory experienceMasters: Business, Masters: Merchandising
Primary Location...702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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Hello, NW Arkansas
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Crystal Bridges Museum
Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.
Walton Arts Center
Arkansas' premiere center for visual arts and entertainment.
An interactive children's museum that's fun for the whole family.
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Devil's Den State Park
Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.
- come together
The best of shopping and restaurants, right in the heart of Fayetteville.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth