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- Location HODGKINS, IL
- Career Area Customer Service and Call Center
- Job Function Customer Service and Call Center
- Employment Type Regular/Permanent
- Position Type Hourly
- Requisition WD1308461
What you'll do at
Position Summary...As a Produce Department Lead you will drive sales in your area and supervise your team of hourly associates to deliver to our members more of what they love, for less. You will model expertise in Produce and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.
What you'll do...
- Be a Team Leader: Supervises the team in Produce and Floral area, to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, executing company programs, adhering to policies and being an advocate for the member, the associate, and the company. Works collaboratively with other team leaders to ensure the total club is meeting the member's expectations.
- Be an Expert: Maintains an in-depth knowledge of business on the floor, backroom operations, ensuring the produce area meets company standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance. Manages seasonality in terms of item volume, product knowledge, processes, and prioritizing time between areas. Collaborates with associates ensuring the team has resources to do their job effectively, sharing knowledge and training the team.
- Be a Techie: Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement. Utilizes hand held technology to make immediate business decisions related to production, training, and product quality; and adopting new tools and encouraging others to use them.
- Be an Owner: Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and safe work area for the team and the members. Maintains adequate staffing levels, accurate audit and compliance standards, producing and displaying merchandise according to the merchandise layout plan, and modeling a commitment to member service.
- Be a Talent Ambassador: Teaches and trains the team to be highly effective. Identifies the potential and desire in others, provides and develops necessary skills to deliver high quality products to the members. Encourages career growth for all associates, and sources new talent internally and externally to work on the team.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications6 months experience working in a fresh production department or 6 months experience supervising a team.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising a teamFood Handler Certification (Food Safety) - Certification
Primary Location...9500 JOLIET RD, HODGKINS, IL 60525-4137, United States of America
About Sam's Club
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
- Multiple health plan options, including vision & dental plans for you & dependents
- Free Membership and discounts in fresh produce
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Paid education assistance with college degrees through our Live Better U program
- Parental Leave
- Pay during military service
- Paid time off - to include vacation, sick leave and parental leave
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth